Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by carlos, Hotel Management
Estimado Jesús,Gracias por habernos elegido y lamentamos no haber estado a la altura de sus expectativas.Saludos
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by carlos, Hotel Management
Dear BernardThank you for choosing us and for your fantastic rating.Have a nice day and best regards
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
5 Nov 2024 by carlos, Hotel Management
Dear RobertThank you for choosing us and for your ratingKind Regards
by A verified traveler
Posted 29 Sep 2024
Was modern and up to date.
Comment from Hotel Management
2 Oct 2024 by carlos, Hotel Management
Dear DanielThank you for choosing us and for your unbeatable ratingWe hope to see you soon backHave a nice day and best regards
by A verified traveler
Posted 27 Sep 2024
Reasonable and convenient
Comment from Hotel Management
2 Oct 2024 by carlos, Hotel Management
Dear MareksThank you for choosing us and for your opinionKind Regards
by A verified traveler
Posted 8 Sep 2024
Part of a group of 3 hotels, next to each other Great to be able to wander into all 3 and use the facilities in them all. We stayed half board for one week in early September at Don Pablo.
They have a separate gluten free menu, and were very accommodating of our extra allergies.
One of our party uses a wheelchair. Getting around the hotel wasn’t a problem, but we did have problems accessing some of the swimming pools. The sunbeds around the main pool are on different levels, mostly they are not accessible to wheelchair users, and the area that was accessible had so many sunbeds packed in that getting past them at the end of the ramp was almost impossible. This did spoil the holiday for us, and because of this, I’m not sure if we would return.
Comment from Hotel Management
12 Sep 2024 by carlos, Hotel Management
Dear LindaThank you for choosing us and for your review.We are happy to know that you liked our system of Stay in 1 and play in 3 and our wide range of food for allergies.We are sorry regarding about your issues with the pools but I have to let you know that only 1 pool for adult is not accesible for wheelchair. We have 6 pools for adults.Kind Regards
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
12 Sep 2024 by carlos, Hotel Management
Dear ShirleyThank your for such a nice rating.We hope to see you soon back.Best Regards
by A verified traveler
Posted 1 Sep 2024
Nice standard 4 star property.
Large and comfortable- nice and pleasant staff.
Easy access to the beachfront . Poolwas busy with families and usual suspects hogging the sunbeds by placing towels in the morning.
Safe bet for a stay in Torremelinos.
Comment from Hotel Management
12 Sep 2024 by carlos, Hotel Management
Dear VijayThank you for choosing us fo your stay in Torremolinos and for your reviewKind Regards
by A verified traveler
Posted 27 Aug 2024
I will be coming back to stay very nice hotel
Comment from Hotel Management
12 Sep 2024 by carlos, Hotel Management
Dear AmandaThank you for your wonderful rating.Have a nice day!
by A verified traveler
Posted 24 Aug 2024
The location is a few steps from the beach. The hotel is huge and very popular. We had a full board reservation. The food was good, we really loved the corner with the chef who cooked freshly meat or fish at every meal. The room was ok, with a queen bed. Just we didn't like that we asked for all inclusive option, but the policy said you need to spend at least five nights with them and we only had 3 nights.
Comment from Hotel Management
25 Aug 2024 by Carlos, Hotel Management
Dear LuigiThank you for choosing us and for your reviewWe are happy to read that you found hay big amount of positive pointsWe hope to see you soon backKind regards
