Ratings based on 450 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
5 Nov 2024 by carlos, Hotel Management
Dear HazelThank you choosing us and for your wonderful rating.Have a nice day and best regards
by A verified traveler from Northbrook
Posted 7 Oct 2024
All was good, except the food. We had very good food option in our travel around Spain, but this hotel’s food isn’t the greatest. Do not buy the all inclusive option. Definitely is not worth it.
Comment from Hotel Management
7 Oct 2024 by carlos, Hotel Management
Dear Maria,We would like to thank you for this review about your recent experience in our hotel.We're over the moon to hear that all was good.We're truly sorry to hear that our gastronomic journey didn't tantalize your taste buds as we hoped. Our creative kitchen brigade usually receives high praise for their culinary concerts, and we're continually tuning the symphony of flavors to ensure all-day dining is a yummy affair. Regarding the color-changing adventure your attire embarked on, we do apologize for any inconvenience and will look into this to keep the vibrancy of your vacation attire as radiant as the Andalusian sun.All of the team hope that we may be able to see you again in the future.Kindest regards,
by A verified traveler
Posted 15 Sep 2024
We stayed here for 5 nights in July for our birthdays. It was a beautiful resort newly refurbished and great restaurant, conveniently located for shops , bars and old town.
The sixth and seventh star goes to Enrice the customer engagement manager . He was the most lovely , kind and professional person . He made sure our stay was perfect , nothing was too much trouble and he always had the biggest smile 😀 thank you enrique we will be back . Farzana and Caroline
Comment from Hotel Management
7 Oct 2024 by carlos, Hotel Management
Dear Farzana and CarolineThank you for such a positive review.We are so pleased you enjoyed your stay and that we were able to meet all of your expectations. Thank you for mentioning our central location; we are delighted to know that you found this to be ideal.Your kind comments about our coleaguue Enrique who always do their best to make your time with us as comfortable as possible in all circumstances are very rewardingIt would be our pleasure to have you return on another occasion. Very best wishes,
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by cacrlos, Hotel Management
Dear Charissa,Thank you for your rating.Kind Regards
by A verified traveler
Posted 23 Apr 2023 on Hotels
by A verified traveler
Posted 18 Sep 2022 on Hotels
by A verified traveler
Recommended
Posted 30 Aug 2022 on HotelsA pleasant stay. Will stay here if going back there.
by A verified traveler
Very nice holiday
Posted 19 May 2022 on HotelsOur stay at Don Marcos was great, lovely hotel and location with lots of pool areas to chose from. Room was a good size and very comfortable and generally very quiet. We did come back one day to find our hotel room door had been left wide open by the cleaners, which was a bit alarming! Room does not have any tea/coffee making facilities so take your own if you want this!
I was surprised the hotel did not offer any beach facilities, would be great to extend their service at the beach which is directly opposite.
I did contact the hotel before to advise them it was our anniversary but maybe they didn’t receive my message as nothing special organised. 🙁
Comment from Hotel Management
27 Jun 2022 by ANA, Hotel Management
Dear Sarah,
Thank you for choosing us and for your review
We are sorry about the anniversary and we apologize. We have some special packages and in case to have the infom we will have sent you the offer that we have for this special occasions.
Kind regards
by A verified traveler
Posted 2 Oct 2021 on Hotels
by A verified traveler
Great stay
Posted 17 Aug 2021 on HotelsVery nice modern room. Breakfast has great options and staff are lovely. The pools are in great locations around the hotel. Hotel is perfectly situated on the strip. Couldn’t fault it!
