Ratings based on 555 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Room clean and comfortable. Particularly impressed with the left luggage facility which we utilised on early arrival before our room was ready and on late departure after checkout.
Comment from Hotel Management
24 Oct 2024 by Natalia Estévez. GEX, Hotel Management
Dear Sara, thank you so much for taking the time to leave us a review and for your positive feedback about your stay. We are delighted to hear that you found the room clean and comfortable, as we strive to provide a welcoming and pleasant environment for all our guests.We are also thrilled that our luggage room facility was useful during your stay. It is great to know that it added convenience both upon your early arrival and after checkout. We understand how important it is to have sush services available and we are happy they made your stay more comfortable. We hope to welcome you back for an even more exceptional stay in the future. Kind regards.
by A verified traveler
Posted 20 Oct 2024
Enjoyed my stay there ' tge hotel was veey clean and staff very friendly but if i was to pick out one bad point it would be the food wasnt hot enough
Comment from Hotel Management
21 Oct 2024 by Natalia Estévez. GEX, Hotel Management
Dear Thomas, thank you for your positive feedback and for highlighting the cleanliness of the hotel and the friendliness of our staff. We appreciate your constructive comment regarding the temperature of the food and we will address this with our team to ensure it meets our guest's expectations in the future. We hope to welcome you back soon for an even better experience. Kind regards.
by A verified traveler from Hayward
Posted 19 Oct 2024
Ok
Comment from Hotel Management
21 Oct 2024 by Natalia Estévez. GEX, Hotel Management
Dear Frederick, thank you for your 5-star review. We are glad to know everything was satisfactory during your stay. We hope to welcome you back soon. Kind regards.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Natalia Estévez. GEX, Hotel Management
Estimado David, muchas gracias por su excelente calificación. Nos alegra saber que su experiencia con nosotros fue de 5 sobre 5. Nos esforzamos por ofrecer el mejor servicio posible y valoraciones como la suya nos motivan a seguir mejorando. Esperamos verle de nuevo pronto. Un saludo
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Natalia Estévez. GEX, Hotel Management
Estimado David, muchas gracias por elegir Sandos Griego Hotel y hacernos llegar su fantástica valoración. Un saludo.
by A verified traveler
Posted 5 Oct 2024
Central position
Comment from Hotel Management
7 Oct 2024 by Natalia Estévez. GEX, Hotel Management
Dear Denise, thank you for choosing our Sandos Griego Hotel and taking the time in reviewing your stay. We appreciate your great score and we are glad our central position met your expectations. Kind regards.
by A verified traveler
Posted 18 Sep 2024
The Hotel is in a great location, close to the town and the beach, there are plenty of bars and restaurants close by.
We stayed all inclusive and enjoyed the food, plenty of variety each day for breakfast, lunch and dinner. (The doughnuts at breakfast were amazing - why not, I say, I am on holiday) Food was always hot and replenished frequently.
The staff are so friendly, especially Daniel, the Maitre d. He remembered us each morning, not sure if we are particularly memorable or our room number was (1007) or maybe he has a good memory, perhaps a combination. Either way, he was a delight to see each morning.
The only downside to the Hotel was that the pool area is not really big enough for the size of the hotel and our room and some communal areas was a little dated and could use some tlc. That said the coffee/bar and Pepe's bar are modern in their appearance.
Overall we had a good 7 night stay and would definitely stay here again should we return to Torremolinos.
Thank you Sandos Griego 😆
Comment from Hotel Management
19 Sep 2024 by Natalia Estévez. GEX, Hotel Management
Dear Tracy, thank you for sharing your review. We are thrilled to hear that you enjoyed the hotel's location, the food variety and especially the service and attention provided by Daniel, the maitre. It is great that his friendly demeanor made your stay more enjoyable.We appreciate your constructive feedback regarding the pool area and communal spaces and we will definitely look into those areas for improvement. We are happy that the modern coffee bar and Pepe's bar added to your positive experience and we are glad that you had a wonderful 7-nights stay. We hope to welcome you back at Sandos Griego Hotel. Thank you for choosing us! Kind regards.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Natalia Estévez. GEX, Hotel Management
Dear Michelle, thank you very much for choosing our Sandos Griego Hotel and taking the time in sharing your feedback. Kind regards.
by A verified traveler
Posted 15 Sep 2024
Nice place but staff could do with being friendly
Comment from Hotel Management
16 Sep 2024 by Natalia Estévez. GEX, Hotel Management
Dear Demetrius, tahnk you for taking your time in reviewing your stay and for sharing your great score. We are happy to read our place was nice for you. On the other hand, please let me tell you our staff are a fundamental part of a persons holiday and we praise ourselves very highly on the professionalism and friendliness of all our staff and we do not know where we failed in your instance. We apologise for any misunderstanding. Kind regards.
by A verified traveler
Posted 21 Aug 2024
Staff very friendly and helpful. Area was close to town and beach. Everything was walking distance.
Comment from Hotel Management
23 Aug 2024 by Natalia Estévez. GEX, Hotel Management
Dear Michelle, thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff friendly and helpful and that you enjoyed the convenience of our location. It os great to know that everything was within walking distance for you. We hope to welcome you backon your next visit to the area. Kind regards.
