Ratings based on 492 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Good location only ten minutes from Malaga airport. Unfortunately for me, I didn’t find the staff (front desk) to be kind nor friendly. Had an issue with my room’s shower and had to ask twice for service. Front desk staff accompanied me back to the room and the shower worked. He assumed I didn’t know how to turn it on (which was not the case). While exiting the room, he audibly exhaled as if I was a nuisance. Neither the shower nor toilet worked well in my room. The worst of it and why I will never return, the mattress was hard as a stone. I’m not one to complain, I try to make do but when he exhaled so loudly, I was made to feel that everything would just be a bother. My stay was only 3 days. I couldn’t have endured a longer stay.
by A verified traveler
Posted 7 Nov 2024
Location
by A verified traveler
Posted 27 Oct 2024
Worth the price
by A verified traveler
Posted 25 Oct 2024
The staff were friendly and very helpful. The rooms are a decent size though the economy rooms on the lower ground floor have very limited views from the windows. There's a lovely roof terrace and also a pool but we arrived just out of season so it was no longer open. We didn't use the restaurant so can't comment on the food. The hotel is conveniently located a short walk from the sea front. We really enjoyed our stay.
by A verified traveler
Posted 22 Oct 2024
Our room was on a semi-subterranean level, but had windows near the ceiling. It was nice and quiet, and the hotel is only 5 minutes away from the beach.
by A verified traveler
Posted 14 Oct 2024
When we checked in, the person who helped us initially was very nice. We upgraded our room since we didn't like that our room was in the basement (sub level 1). When we got our new room, everything seemed great. It wasn't until after we got back from a day out/dinner when we wanted to shower that we noticed that there was MUSHROOMS growing in the shower. We complained around 6am and the guy at the reception desk said he couldn't do anything for us. Honestly, it was so disgusting - how does something like mushrooms growing in the shower happen if there's regular cleaning? It takes 6-8 weeks for mushrooms to grow. I am so disappointed.
by A verified traveler from Castlederg
Posted 12 Sep 2024
The hotel is very convenient to alot of great bars & restaurants & is kept well. The room i had was small & had very little window & had to keep getting the key cards reset but the worst thing i found was the bed was as hard as a rock. Pool area was quiet but the pool itself could be kept better & cleaner (alot of debris & dead insects floating in it) overall location is great but hotel itself could do better.
by A verified traveler
Posted 12 Sep 2024 on Hotels
Bed bugs!!
by A verified traveler
Posted 5 Sep 2024
Thank you for your hospitality
by A verified traveler
Posted 29 Aug 2024 on Hotels
