Ratings based on 273 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
The room we stayed in was spacious, reasonably priced and clean/safe but was badly lit due to being on the ground/basement floor. There was a large generator block outside the window which was silent but further blocked the light and view from the room. When I requested to be moved to a higher floor (which I also requested as part of my booking) I was told I would have to pay for an upgraded room to make this possible. This was a little disappointing as the view from the room we stayed in did not reflect the pictures, and it was not made clear during the booking that it would be ground/basement floor only. I declined to pay more and stayed in the room allocated. Overall the facilities in the hotel were fine in terms of restaurant/bar/pool and decor of communal areas.
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 4 Oct 2024
Enjoyed my stay would definitely go there another time.
Comment from Hotel Management
5 Oct 2024 by Valeria, Hotel Management
Dear Margaret,We are glad that you enjoyed your stay with us, we hope to see you soon.Kind Regards,Front Desk Team
by A verified traveler from Spalding
Posted 21 Sep 2024
Had over rooms twice because my room was infested with ants they were inside my bed and all over the furniture The first time they said it was my fault because of food inside the room and they showed me photos of this but the room they had photoed was not mine it was another room they had gone to the wrong room!! The second room had the same problem so I stayed until housekeeping came to inspoect. The third room had the same problem but not as bad and I was sick of moving my stuff. They hotel tried to put the blame on me which upset me slightly
by A verified traveler
Posted 19 Sep 2024
Chema and his bar and restaurant staff are amazing - however the outdoor pool NEEDS the tiles replacing - there are loads missing and the bedrooms are starting to look a bit tired
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 21 Aug 2024
by A verified traveler
Excellent
Posted 20 Aug 2024 on HotelsWas a very pleasant stay, so clean and tidy.
I highly recommend and would love to go back
Comment from Hotel Management
31 Aug 2024 by Madalina Front desk , Hotel Management
Good afternoon, we appreciate very much the time you have invested in your good review and above all we are glad to hear that your stay was so pleasant, that we met your standards and that you enjoyed all our services.We hope we can count on you again soon and always offer you the best services.
by A verified traveler
Posted 19 Aug 2024 on Hotels
