Ratings based on 448 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
My wife and I stayed here 7 nights.Upon arriving we were greeted by the receptionist and given the key to the room Verde. The room is spacious with a spacious closet, there is a desk that has side drawers great for storing smaller clothing. The bathroom is a good size with a tub, the shower works well with plenty of hot water. The sink area has plenty room for what you need. There is a balcony that overlooks the Bay of Naples on one side and Mt Vesuvius on the other. The property is gorgeous and well maintained. There's a restaurant on site which was convenient for nights we didn't feel like going out. Breakfast was very good and the gentleman that staffed the area went up and beyond to make you feel at home. If I was to return to the area this would be my choice of hotel.
by A verified traveler
Posted 22 Oct 2024
Attentive staff. Fun & informative wait staff. Good restaurant for dinner and breakfast. Impressive view of the bay and Vesuvius.
by A verified traveler
Posted 20 Oct 2024
Amazing hotel in a beautiful setting at the base of Mount Vesuvius. Quiet area even the local roosters sleep late.
The staff was even more amazing than the property they couldn’t do enough for us making sure we had everything and anything we needed or wanted.
We will return in the near future.
by A verified traveler
Posted 19 Oct 2024
We had an amazing stay. The hotel was lovely and the staff were the best. Could not fault them throughout the stay. They were friendly and extremely helpful constantly ferrying us back and fore to the train station!! Highly recommended. Special shout out to Dario (my personal favourite) Antonio and Giovanni. Thanks guys you made our stay really great
by A verified traveler
Posted 12 Oct 2024
Incredible staff & incredible views. We loved our stay here. The room was not very clean & had some broken furniture I think. But it had all the basics and I would certainly stay here again.
by A verified traveler
Posted 10 Oct 2024
Smaller hotel, great views, friendly staff, gluten free breakfast came with a hot made to order chocolate croissant (nice touch!)
by A verified traveler from Reading
Posted 8 Oct 2024
Very helpful staff, well presented hotel
by A verified traveler
Posted 30 Sep 2024
Firstly, the staff, on reception, the cleaners, the waiter, were excellent the hotel was extremely clean and tidy. We had a meal at the hotel one night and the waiter again was excellent, as were the reception staff who were extremely helpful. What let the hotel down were the facilities we had ongoing problems with the air conditioning. The bathroom was tired looking and the genera decor of the room was poor and I felt unworthy of the four star grade. This hotel could receive better reviews if the facilities matched the excellent service of the staff.
by A verified traveler
Posted 27 Sep 2024
The property was amazing and the owners and staff were extremely friendly and helpful! Checking in and out was a great experience, very informative and friendly. The breakfast buffet was incredible and with a view of Mt. Vesuvius. We had an evening cocktail out back over looking the pool, too late to see Vesuvius, but the drink was very tasty.
by A verified traveler
Posted 24 Sep 2024
Excellent service and experience many thanks to Antonio for his professionalism and Tomasso for his service. I would have no problem recommending this hotel
