Ratings based on 1,985 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by General Manager, Hotel Management
Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Sincerely,General Manager
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by General Manager, Hotel Management
Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!
by A verified traveler
Posted 1 Jan 2025
It was a bad experience for my family and I. We seen someone car get broken in too. Hotel just felt so unsafe
Comment from Hotel Management
2 Jan 2025 by General Manager, Hotel Management
Dear Cassandra,We appreciate your feedback, and we truly apologize for any concerns about safety. This is not typically an issue, and we'll continue to monitor the situation. Should you be in the area again, we hope you'll consider coming back to see us.Sincerely,General Manager
by A verified traveler
Posted 31 Dec 2024
The room was very spacious and fully stocked. The only downside was the price of the items I purchased at the stand alone Starbucks located inside. Everything was amazing. I will choose this place again, this is a gem.
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Good Morning,Thank you for your thoughtful feedback. It’s wonderful to know that the comfortable accommodations and amenities exceeded your expectations. Your comments about Starbucks are appreciated and understood. We look forward to your next stay with us at Sonesta Select Los Angeles Torrance South Bay.Sincerely,General Manager
by A verified traveler
Posted 30 Dec 2024
Beautiful place i will be staying again very clean and quiet friendly workers
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Hi Latonya,Thank you for your compliments on our beautiful property! We're happy to hear our clean, quiet rooms and friendly staff impressed you, and we look forward to seeing you again soon.Sincerely,General Manager
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Anita,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,General Manager
by A verified traveler
Posted 30 Dec 2024
Decent and clean hotel, nothing fancy.
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Good morning Delia,Thank you for taking the time to review your experience. We are glad to learn you enjoyed our commitment to cleanliness. It was a pleasure having you as a guest of Sonesta Select Los Angeles Torrance South Bay, and we look forward to welcoming you back.Sincerely,General Manager
by A verified traveler
Posted 29 Dec 2024
Clean, big room.
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Hi David,Thank you for sharing your thoughts! We’re so happy to hear you enjoyed the spacious, clean room. We hope you had a comfortable stay and look forward to welcoming you back for another great experience!Sincerely,General Manager
by A verified traveler
Posted 29 Dec 2024
Property was ok, felt like the hallway was dusty, carpet looked very old and unclean.
Moreover surrounding area is not that great and happening!
Staff were very nice!!
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Hello Ankitkumar,Thank you for sharing your feedback. While we’re pleased to hear that our team provided you with excellent service, we regret that other aspects of your stay did not meet your expectations. Your comments about the condition of the hallway and carpet are appreciated, and we’ll take them into consideration as we strive to enhance the guest experience. We hope you’ll consider staying with us again in the future.Sincerely,General Manager
