Ratings based on 588 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 23 Oct 2024
Loved the room and the view, staff were really friendly and helpful and the food was excellent.
One issue was that there was a wine stain on the carpet beside the bed, I reported it to the cleaning staff as I didn’t want them thinking it was our fault. They cleaned the room each day but did nothing about the stain on the carpet.
The other issue was the water pressure, there was a lovely big bath but it took an age to fill up
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
21 Oct 2024 by Reception Manager, Hotel Management
Thank you for your amazing rating! We look forward to welcoming you back for another wonderful stay!
by A verified traveler
Posted 29 Aug 2024
Beautiful building , lovely friendly reception staff , nice location . Pool was open until late to help tire the kids out.
Comment from Hotel Management
21 Oct 2024 by Reception Manager, Hotel Management
Thank you for your amazing feedback and lovely comments! We look forward to welcoming you back soon!
by A verified traveler
Posted 27 Aug 2024
Best hotel
Comment from Hotel Management
21 Oct 2024 by Reception Manager, Hotel Management
Thank you for your amazing review! We look forward to seeing you again soon!
by A verified traveler
Posted 24 Aug 2024
A wonderful experience. Friendly staff, well kept gardens and spacious family rooms. Walk to the blue flag beach and explore the coves. Excellent for swimming.
Comment from Hotel Management
21 Oct 2024 by Reception Manager, Hotel Management
Thank you for your lovely feedback! We look forward to welcoming you back for another wonderful stay!
by A verified traveler
Posted 12 Aug 2024
by A verified traveler
Posted 10 Aug 2024
The facilities at the Osborne are excellent, set in idyllic spot overlooking the sea & it felt a very safe environment with multiple activities to keep our family entertained, the outdoor areas were very well kept, housekeeping were a brilliant all round team. Food wise, there was a very good variety on breakfast, with nice ingredients.
Negatives: Difficult to park on the grounds but mainly due to wedding events being held there, water pressure low made for difficult showers, doors and windows need some attention (meaning squeaks and bangs were unavoidable,including our door which was very difficult to open and close without waking up the entire floor) .overall excellent stay but Torquay itself has become extortionate with poor quality food at silly prices, activities around the area averaging £65 for an hours event for 2adults and child, can understand why it wasn’t busy,even in August. The hotel is also expensive but you can understand with the facilities it has to maintain.
by A verified traveler
Posted 6 Aug 2024 on Hotels
by A verified traveler
Posted 4 Aug 2024 on Hotels
