Ratings based on 55 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good for Early Risers
Posted 22 Jul 2024 on HotelsThis is a great place to stay for the views and the locality. Walking distance to restaurants and the beach just across the road/dunes. You need to be an early riser as the car and foot traffic are quite noisy after 6:30am. Nothing that double glazed windows couldn't solve. Agents are easy to get along with and the unit is comfortable. Couldn't get Netflix to work so I don't know if that was a internet speed issue.
by A verified traveler
Posted 14 Jan 2024
Emma was a wonderful host. Communication and accommodation were excellent.
by A verified traveler
Posted 14 Jan 2024 on Hotels
by A verified traveler
Posted 10 Jan 2024 on Wotif
Perfect location for a short stay near the ocean side. Very close to the beach and walking distance to the local town. Only downside is the noise from the busy road, but other than that, it was a very comfortable stay.
by A verified traveler
Posted 15 Nov 2023 on Hotels
by A verified traveler
Posted 3 Sep 2023 on Wotif
by A verified traveler from Kallista
Posted 6 Feb 2022 on Travelocity
Very clean - immaculate. Very quiet at night.
On arrival found the refrigerator was only barely cool inside and the freezer needed defrosting - it was completely clogged with ice, obviously not defrosted in a long, long time. We rang the property manager, who very quickly arrived with an eskie and ice - which helped, but the frozen items we brought had to be consumed immediately or thrown out.
Very nice location. You can't actually see the beach or the ocean from this unit - but we were more concerned about being able to get to the beach rather than viewing from the unit.
Comment from Hotel Management
8 Feb 2022 by Kaz, Hotel Management
Hi we love that we can offer a unique stay on The Esplanade in beautiful Torquay.
Our sincere apologies that the freezer defrosting was over looked, as you can imagine we have been extremely busy since Christmas and it was an oversight on our behalf. Its no excuse of course but unfortunately it happened and again our apologies.
We do hope to be able to welcome you back to Torquay again in the future.
Kind regards
by A verified traveler
Posted 28 Dec 2021 on Wotif
It is great location to have. A getaway stay. Thanks for it we really appreciate and enjoy the weekend
Comment from Hotel Management
8 Feb 2022 by Kaz, Hotel Management
Hi great to hear you enjoyed your stay. Look forward to welcoming you back to Torquay hopefully sometime soon.
Many thanks
by A verified traveler
Posted 23 Nov 2021 on Hotels
Comment from Hotel Management
24 Nov 2021 by Emma, Hotel Management
Thank you Logan for being an excellent guest. We would happily host you again.
by A verified traveler
Posted 12 Jul 2021 on Hotels
Clean, comfortable and excellent service. Great location for walking to shops and restaurants, with everything we wanted
Comment from Hotel Management
13 Jul 2021 by Emma, Hotel Management
Thank you Genevieve for your great feedback and for leaving the apartment nice and tidy.
