Ratings based on 536 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Allegra Team, Hotel Management
Hi Phil,Thank you for your kind words.Best wishes fromThe Allegra Team
by A verified traveler
Posted 11 Aug 2024
Very spacious, beautifully kept property. Great location and pool was heated in winter. Very friendly reception staff. Great stay, would visit again.
Comment from Hotel Management
12 Aug 2024 by Allegra, Hotel Management
Hi Michelle,Many thanks for your kind review.Kind regards fromThe Allegra Team
by A verified traveler
Posted 26 Jul 2024
Our apartment wasn’t clean and we had cockroaches in it.
Comment from Hotel Management
26 Jul 2024 by Allegra Team, Hotel Management
To All Readers,This is a dishonest review. This is not the case. These guests did not respect our property and are not welcome back.Kind regardsThe Allegra Team
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
12 Aug 2024 by Allegra, Hotel Management
Hi Helen,Many thanks for your kind review.Kind regards fromThe Allegra Team
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Allegra Team, Hotel Management
Hi George,Many thanks for your kind review and we look forward to seeing you next time.Kind regardsThe Allegra Team
by A verified traveler from Scarborough
Posted 15 Jun 2024
The beds are not comfortable at all. We are Diamond Accor members and did not receive any of our amenities.
Comment from Hotel Management
15 Jun 2024 by Allegra, Hotel Management
Hi David,Thank you for your kind review. Regarding the bed comfort, mattress comfort is a very personal thing and we have previously received very favourable reviews of this particular apartment. As you booked through Expedia we were not aware that you were Diamond Accor members.Kind regardsThe Allegra Team
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Allegra Team, Hotel Management
Thank you Emma for the lovely review.Best wishes from The Allegra Team
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Allegra, Hotel Management
Hi DavidThank you for your kind reviewBest wishes from The Allegra Team
by A verified traveler
Posted 27 May 2024 on Wotif
Very nice clean gym
Comment from Hotel Management
28 May 2024 by Allegra Team, Hotel Management
Hi Tim,Thank you for your kind review.Best wishes fromThe Allegra Team
by A verified traveler
Posted 12 May 2024
We really enjoyed our stay. We checked in after-hours but the process was easy, so was the next day in the reception area and the staff were really friendly. We were surprised at just how big the rooms were and the layout was perfect for us, we were in a 2 bedroom. Kids loved the pool and the added bonus that the pool is heated. We also enjoyed the number of cafes/restaurants in walking distance. We would definitely stay here again!
Comment from Hotel Management
13 May 2024 by Allegra, Hotel Management
Hi Sarah,Thank you so much for the kind review and we hope that you can return one day :)Kind regardsThe Allegra Team
