Ratings based on 61 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pickering
Posted 6 Sep 2024
Nice apartment and excellent view
Comment from Hotel Management
14 Sep 2024 by JR, Hotel Management
Thank your for your lovely review, I am glad that you enjoyed your stay with us.Kind regardsPlumlocations
by A verified traveler
Posted 26 May 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by Plumlocations, Hotel Management
Hi Tasnim, I am sorry that you were disappointed with your stay with us. We do take feedback seriously and are always looking to improve our guests experience.Kind regardsPlumlocations
by A verified traveler
Posted 16 May 2024
Amazing property and very clean.
The only suggestion I would make is for the property management to email the access key information rather than text it to guests with international numbers. I never received the information so I had to call and that resulted in a delay in check-in. Other than that everything was perfect.
Comment from Hotel Management
8 Jun 2024 by Steve , Hotel Management
Thanks very much for your positive feedback and we hope to welcome you back soon!
by A verified traveler
Posted 3 Feb 2024
We enjoyed our stay at Astor house. The apartment has amazing views and the beach and pier are close by. The apartment is equipped with everything you need if you require to cook. If not there are lots of places around the area to eat. Only downside is parking by the apartment as it is limited
Comment from Hotel Management
3 Feb 2024 by Plumlocations, Hotel Management
Thanks very much for your review Albert! We are so glad you enjoyed your stay. We wish there was more available parking but luckily it’s free and guests always manage to find a space along the road. We hope you come back to stay in the future!
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
3 Feb 2024 by Plumlocations, Hotel Management
Thank you very much for your perfect score Elizabeth! We do hope you can visit again
by A verified traveler
Memorable
Posted 15 Oct 2023 on HotelsThe apartment was in excellent condition.
All furnishings and equipment were as new.
There was a full cooker with an oven.
Bed and pillows comfortable.
The view from the apartment looked directly over the bay and sea.
Staff very helpful.
Memorable.
Comment from Hotel Management
15 Oct 2023 by Plumlocations Team, Hotel Management
Many thanks for your wonderful review! We are so pleased that you loved the apartment and the wonderful view. Look forward to welcoming you back in the future.
by A verified traveler
Posted 23 Jul 2022
The apartment has great views of the water. Very comfortable. You do need to go a steep hill or up 10 flight of steps. Also the living room decor is fine but could be updated a bit. Had a wonderful time for a week.
Comment from Hotel Management
5 Aug 2022 by Plumlocations Team, Hotel Management
Thank you for staying us we are pleased to see that you had a great stay and hope to see you again.
by A verified traveler
Posted 13 Jul 2022 on Hotels
Excellent!
But there is an elephant in the room.
Firstly, housekeeping. What an amazing job they did before our arrival! Spotlessly clean... everywhere!
I'm in the industry and I know what a hard, hard job it is. Hospitality is struggling for staff all over the country and its hard to find good people. Plumblocations, you have excellent housekeepers... keep hold of them!!
We had apartment 8. It was very spacious with high ceilings and absolutely everything you need...
Cutlery - very nice set and plenty of it.
Crockery - again very nice and everything you can think of.
Pots and pans - we only used the frying pan, but everything there you would need.
Fridge - relatively small with a small ice box, but adequate for essentials.
Dishwasher - full size, which was a blessing! Even dishwasher tablets supplied (nice touch)
Fitted kitchen - plenty of cupboards.
Toaster - 2 slice
Microwave - 800w
Table and chairs - glass round table with 4 chairs (chairs not very comfy)
Sofa bed - very comfy to sit on and just as comfy to sleep on.
Armchair - again very comfortable.
Book sideboard - stocked with plenty of good reading for all ages, plus bord games.
Bedroom - fairly small double bed (but comfortable.
Wardrobe - plenty of hanging space
Bedside cabinets - one either side with a lamp.
Bathroom - bath with a lovely powerful hot shower and shower gel/shampoo supplied in large dispensers.
Toilet - very clean and stocked with toilet roll.
Sink - large enough with a large cabinet.
Towe
Comment from Hotel Management
14 Jul 2022 by Plumlocations Team, Hotel Management
Thank you for staying with us and for the AMAZING review I have passed on your kind comments to our staff. We look forward to seeing you again soon, kind regards.
by A verified traveler
Posted 16 May 2022 on Hotels
Absolutely incredible! The views were amazing and the a
Comment from Hotel Management
20 May 2022 by Plumlocations Team, Hotel Management
Thank you for staying with us we are delighted to see that you enjoyed your stay and look forward to seeing you again soon.
by A verified traveler
Posted 9 May 2022 on Hotels
A great stay.
Comment from Hotel Management
20 May 2022 by Plumlocations Team, Hotel Management
Thank you for staying with us we are delighted to see that you enjoyed your stay and look forward to seeing you again soon.
