Ratings based on 529 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Lovely property, easy check-in and the staff were very helpful. Food was fantastic with the best yorkshire pudding i've ever had. Nice and peaceful room, a little on the hot side with no way to turn it down but with the window open, no issue.
by A verified traveler
Posted 21 Oct 2024
The hotel was in a very good location. Staff were great happy and helpful. Food fabulous x very clean and well cared for hotel. We were made very welcome. We will return again it was so nice.
Comment from Hotel Management
3 Nov 2024 by Kim, Hotel Management
Good morning Dawn,Thank you so much for your fantastic review about our location, helpful team, delicious meals and high cleanliness standards.We look forward to welcoming you back again soon.Kind regards,Kim & the Belgrave Sands Team
by A verified traveler
Posted 9 Oct 2024 on Hotels
Comment from Hotel Management
3 Nov 2024 by Kim, Hotel Management
Thank you for your great rating!
by A verified traveler
Posted 6 Oct 2024
Not worth the price , very basic a 2/3 star hotel with tiny “spa” . Some staff were lovely but couple of them were just not friendly like the manager .
Comment from Hotel Management
3 Nov 2024 by Kim, Hotel Management
Dear Fozia,I am very sorry that your recent stay with us didn't exceed your expectations. Our spa is quite small and intimate, and for this reason, most times guests use it, you will have completely to yourself. Our indoor pool is 7.3m x 4.6m, then we have a sauna, steam room and gym as well as one beauty room for spa treatments. I am disappointed to hear that you didn't find our whole team friendly as that is usually the main thing everyone comments on - how lovely and helpful everyone is!I am also very disappointed with your comments that the hotel is very basic, as we have only the most high quality and luxurious fixtures, fittings, bed linen, food, etc., every room has a fridge, iron, safe, fresh milk, fresh fruit, homemade chocolate tart, luxury tea selection and we are always updating things, for example, we have just spent 25000 replacing all crockery; last year we replaced all of the bed bases and mattresses, all in the aim of never being called anything like 'basic'.Once again, I am sorry that you felt let down by your experience, but i hope any readers of this review will read my reply and not feel at all put off by this review as we try so hard to keep our hotel lovely and luxurious.Yours Sincerely,Bogdan GorganGeneral Manager
by A verified traveler
Posted 30 Sep 2024 on Hotels
by A verified traveler
Posted 27 Sep 2024
The reception staff are welcoming and friendly, they are a great asset to the hotel.
Comment from Hotel Management
3 Nov 2024 by kim, Hotel Management
Thank you so much for your excellent review about our welcoming team. I am so pleased you had a 5/5 stay with us and we hope to welcome you back again soon.Kind regards,Kim & the Belgrave Sands Team
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
3 Nov 2024 by kim, Hotel Management
Thank you for your fabulous review.
by A verified traveler
Posted 22 Sep 2024
The staff were wonderful, and it was a charming area. I would stay here again and will recommend to others.
by A verified traveler
Posted 18 Sep 2024
Very special place here for 3 days and it was far more than we expected ,perfect in every way and lovely staff .
We will definetly go back exceptionally high standard.Lovely location just off sea front .
by A verified traveler
Posted 18 Sep 2024
This is one of the best hotels ive stay in the staff are amazing, the food is out of this world the room are brilliant you cant ask for more
