Ratings based on 511 Verified Reviews
4.1 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from McDougall
Posted 12 Jan 2025
Good place for overnight
Comment from Hotel Management
13 Jan 2025 by Vish, Hotel Management
Thank you for the positive review, Donald. Your feedback motivates us to continue providing the service you deserve. We look forward to seeing you again at Willowdale Hotel.
by A verified traveler
Posted 8 Jan 2025
Location is preferable to driving and staying downtown .. price is right esp with free parking .. great staff and amenities BUT
The recent change of their refund policy is disappointing but increasingly happening in many hotels .. need to read the finer print ..
Comment from Hotel Management
9 Jan 2025 by Alyssa, Hotel Management
Thank you for giving us an excellent review, Janet! It was a pleasure having you stay at our hotel. We look forward to welcoming you again!
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
5 Jan 2025 by Vish, Hotel Management
Thank you for giving us an excellent review, Jeffrey! It was a pleasure having you stay at our hotel.
by A verified traveler
Posted 3 Jan 2025
Great location, clean and comfortable room, helpful staff, had crib for child.
Comment from Hotel Management
3 Jan 2025 by Alyssa, Hotel Management
Thank you for giving us an excellent review, Maria! It was a pleasure having you stay at our hotel.We look forward to welcoming you again!
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Vish, Hotel Management
Thank you for giving us an excellent review, Ruth! It was a pleasure having you stay at our hotel.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Vish, Hotel Management
Thank you for giving us an excellent review, Patricia! It was a pleasure having you stay at our hotel.
by A verified traveler
Posted 17 Dec 2024
Did not look as the pictures advertised
Comment from Hotel Management
23 Dec 2024 by Alyssa, Hotel Management
Thank you for your feedback, Jawed. We are sorry to hear that the property did not meet your expectations. We value your input and we will use them to make improvements. We hope to welcome you back soon!
by A verified traveler
Posted 2 Dec 2024
Parking spaces are short. The staff were great to allow me to double park as I was from out of town with an extended pick up truck.
Comment from Hotel Management
2 Dec 2024 by Vish, Hotel Management
Thank you for the positive review, Scott. Your feedback motivates us to continue providing the service you deserve. For parking, we usually provide longer cars 2 spots as we have been allocated limited space next to our hotel. We look forward to seeing you again at Willowdale Hotel.
by A verified traveler
Posted 29 Nov 2024
Small affordable uptown option.
Comment from Hotel Management
29 Nov 2024 by Willowdale Hotel Team, Hotel Management
Thank you for giving us an excellent review, Mark! It was a pleasure having you stay at our hotel. We look forward to seeing you again!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Vish, Hotel Management
Thank you for giving us an excellent review, Chris! It was a pleasure having you stay at our hotel.