Ratings based on 999 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jan 2019 on Hotels
Do not come near it
Comment from Hotel Management
28 Jan 2019 by David Strong Front Office Manager, Hotel Management
Thank you for taking the time to review are hotel. We are sorry that you did not enjoy your stay.
by A verified traveler from Stayner Ontario
Posted 10 Dec 2018
Property is now a refugee facility! Certainly not a hotel as before! Elevators, halls, lobby, full & being used as living facilities. Laundry & strollers everywhere. Hard to use elevators. Not happy with stay & cost. Rooms very rundown.
Comment from Hotel Management
11 Dec 2018 by David Strong Front Office Manager, Hotel Management
Thank you for your candid review of the Radisson Toronto East. It is always a great disappointment to hear of a guest that was not satisfied with their stay. We are currently replacing all of elevators with the second of 3 nearing completion. We hope to see you once all are renovations are complete.
by A verified traveler
Posted 25 Nov 2018
Comment from Hotel Management
26 Nov 2018 by David Strong Front Office Manager, Hotel Management
We appreciate you taking the time to review the Radisson Hotel Toronto East. We hope to see you again soon.
by A verified traveler
Posted 19 Nov 2018
Coffee service was not set up in the lobby, (Saturday and Sunday), restaurant and bar a little difficult to identify, outside door to them is locked from outside access, Laundry machines where the snack and ice machines would be is a little weird. The room was very clean and well appointed. Really quiet rooms for the most part.
Comment from Hotel Management
19 Nov 2018 by David Strong Front Office Manager, Hotel Management
We appreciate you taking the time to review our property. We are sorry that you had a hard time accessing our restaurant. We are glad you found the room to be clean and well appointed. Hope to see you again soon.
by A verified traveler from Kitchener
Posted 18 Nov 2018
Very dirty, bathroom was not clean.... beds not comfortable at all. Never again
Comment from Hotel Management
18 Nov 2018 by David Strong Front Office Manager, Hotel Management
Your feedback on the cleanliness of the bathroom is important to us. The true measure of an accommodation is during its busiest period, and it looks like we need to improve.
by A verified traveler
Posted 15 Nov 2018
The cost of the rooms do not reflect what you get. There are long stay families that live at the hotel. Kids running around everywhere and there was an awful scent as you walk into the hotel. I do not recommend this hotel to anyone especially not at the price per night. It’s probably similar to staying at a hostel.
Comment from Hotel Management
16 Nov 2018 by David Strong Front Office Manager, Hotel Management
Thank you for your candid review of the Radisson Hotel Toronto East. It is always a great disappointment to hear of a guest hat was not satisfied with their stay.
by A verified traveler from Quebec
Posted 13 Nov 2018
Refugies hotel... not good. People everywhere. Children running everywhere
Comment from Hotel Management
13 Nov 2018 by David Strong Front Office Manager, Hotel Management
Thank you for your candid review of the Radisson Hotel Toronto East. It is always a great disappointment to hear a guest that was not satisfied with their stay.
by A verified traveler from Montreal
Posted 12 Nov 2018
bad bed conditions .. and odours really disgusting at any floor
Comment from Hotel Management
14 Nov 2018 by David Strong Front Office Manager, Hotel Management
Please accept our most sincere apologies that your stay was not up to your expectations. We do hope that you will give us another chance to redeem ourselves.
by A verified traveler
Posted 11 Nov 2018 on Hotels
Comment from Hotel Management
11 Nov 2018 by David Strong Front Office Manager, Hotel Management
Thank you for taking the time to review our property.
by A verified traveler from Stoney Creek
Posted 10 Nov 2018
This hotel is a little run down. The water pressure in the shower was very poor. The bed was clean and comfortable. It was overpriced considering the condition of the hotel. There were lottos refugees living in the hotel so the elevators were always crowded.
Comment from Hotel Management
11 Nov 2018 by David Strong Front Office Manager, Hotel Management
Thank you for taking the time to review our property. We are currently upgrading several areas of the hotel. One of the areas is are elevators. We are currently working on the second of three elevators to replace them. This will help with the travel times. We do hope that you will give us another chance to redeem ourselves.
