Ratings based on 8,693 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Great Location
by A verified traveler
Posted 23 Nov 2024
Nice hotel
by A verified traveler
Posted 23 Nov 2024
We were well looked after! The room was beyond comfortable!
by A verified traveler from Somerville
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Such a beautiful hotel with so much history. Heart of the city, walkable to all the places we wanted to go
by A verified traveler
Posted 23 Nov 2024
The staff is super friendly, they hosted lots of Taylor Swift themed extras which was amazing
by A verified traveler
Posted 23 Nov 2024
Valet parking is nice
by A verified traveler
Posted 21 Nov 2024
Loved our stay! Staff went above and beyond. We’ll definitely stay here again.
Comment from Hotel Management
22 Nov 2024 by Saurabh Mehta General Manager, Hotel Management
Dear Nicole :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Saurabh Mehta General Manager, Hotel Management
Dear Name :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
by A verified traveler
Posted 21 Nov 2024
