Ratings based on 978 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Great
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Lovely area, interesting residential architecture, close to subway and restaurants.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Very rude woman brazenly yelled toward my daughter from the desk of the restaurant as we were walking around the property. It was at approximately 1 pm on 11/25/2024
Comment from Hotel Management
25 Nov 2024 by Old Mill Toronto Hotel, Hotel Management
Good Afternoon,We are sorry your daughter was treated in such a rude manner. Our bar does not open until 5pm but the restaurant next door does which is a separate business. We will be sure to mention this to them.Regards,Guest Services
4 out of 5
by A verified traveler from Cudworth

Posted 23 Nov 2024
Very clean and good hotel, except for fact could not get my room to cool. Their system was in a central monitored mode. did not know that until complained room would not cool with the thermostat. They said it doesn't do cooling now, sorry. Also, breakfast is room service only. Otherwise a very nice hotel.would stay again.
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Very nice facility.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Charming hotel close to public transportation
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Convenient, quiet and restful stay. Nice to have the EV charger so my car was ready to go when I checked out. A few minor issues with the TV and fireplace not working, but since it was a great discounted rate through expedia, I didn't really mind for the one night. Looking forward to having more dining options available when the renovations are complete, as the breakfast room service menu is quite limited at the moment.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Great size rooms Clean Quiet Great food