Ratings based on 196 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
beautiful property!
by A verified traveler
Posted 24 Nov 2024
The room was lovely, very comfortable bed and amenities... and nice and quiet. Even the maintenance staff had to deal with some things in the hallway, but we didn't hear them at all. Lovely time and lovely property.
by A verified traveler
Posted 23 Nov 2024
Beautiful area, the resort was well lite up at night. Very romantic
by A verified traveler
Posted 13 Nov 2024
Very loud fan was stuck blowing cold air into the room and could not be turned off. Heating was not working. Wasted 3 hours upon check-in waiting for the staff to sort it out! Ended up giving up and left the hotel preferring not to waste any more time. A so called "luxury resort" offering to bring in a manual heater into the room!
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Although breakfast was included due to time commitment we had to limited time and the breakfast was not ready at the posted time. There were a few items but nothing hot until a later time.
by A verified traveler
Posted 10 Nov 2024
Beautiful property. Our king executive did not have a view but rather overlooked an area where they were storing junk so disappointed. They began constructing a fence outside our room with a bright light shining thru window and drills. Had to call the front desk. For a luxury resort, the toiletries in the room were poor (tiny 2 in 1 shampoo!). Staff were kind. Breakfast included was excellent/fresh ingredients.
by A verified traveler
Posted 10 Nov 2024
The hotel appears quite isolated but is very accessible to local amenities. The sunset views across the rolling fields were stunning. The hotel is modern and small, so was not noisy. The staff are friendly and helpul, the sommelier was great, very friendly and welcoming. We only had breakfast which was plentiful with hot and cold choices and freshly cooked when they ran short. Fresh fruit was just that, fresh. The room we had was spacious and comfortable, very clean and the bed was firm but we had a good couple of nights sleep. Personally our stay was not the best because of circumstances but had things been better for us, we would have enjoyed this location more than we were able to but if we ever came back to this part of Canada, we would come back here. The tranquility was just right.
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 28 Oct 2024
No shampoo in room, could not get tv working, no map of property let alone trails, spent ages killing five blow flies in our room, shower has nothing to grab onto in case of slipping, bed frame is too easy to trap toes in, could not get bedside lamp working, wasp nest visible right outside window.
Only one elevator, and no stairs, down to restaurants. Be careful of staying on the same night as a party event (they had two on when we went).
They seem focused on serving event guests, not additional hotel-only guests like us.
Food is good! But the tap water that comes with it should be filtered better.
Apart from that, enjoyed our hotel stay and I would probably recommend the venue for BIG EVENTS (just never for getaways).
