Ratings based on 1,319 Verified Reviews

4.7 out of 5
90% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Really appreciated the Eras tour room and Taylor Swift inspired small gifts in the room after the concert!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Very courteous and responsive staff
5 out of 5
by A verified traveler

Posted 17 Nov 2024
We had a great stay! We were in town for the Taylor swift concert. The hotel went above and beyond with a decor on every floor and a swifty lounge, complete with friendship bracelets and a Photo Booth. Walking distance to many restaurants and the Roger’s Center. To top it off, we returned from the concert to find a post concert goody bag waiting for us in the room. Excellent service. Highly recommend
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
4 out of 5
by A verified traveler

Posted 11 Oct 2024
Good stay but a bit too expensive for what it is
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Always enjoy my stay at this property when I'm in Toronto!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2024
5 out of 5
by A verified traveler

Posted 14 Sep 2024
Perfect location for downtown. Room was spacious. Top quality experience. And bathrobes included. We would stay there when revisiting Toronto.
5 out of 5
by A verified traveler

Posted 30 Aug 2024
The staff at check-in were highly professional and accommodating, particularly with the early check-in and late checkout requests.The restaurant staff were friendly and efficient. The rooms are spacious and modern, and the location is unbeatable.