Ratings based on 1,396 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from james river bridge
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
All good great location
by A verified traveler
Posted 20 Nov 2024
The front desk receptionist was accommodating amd friendly. Very clean.
Comment from Hotel Management
20 Nov 2024 by Obeid, Hotel Management
Dear Damien,Thank you so much for your kind words! We're delighted to hear that you had an exceptional stay at Holiday Inn Toronto International Airport. It's our mission to provide top-notch service and memorable experiences. We look forward to welcoming you back soon!Warm Regards,Obeid DadarkarGuest Services Manager
by A verified traveler from Elmont
Posted 19 Nov 2024
I liked the fact that the hotel had a 24 hr shuttle to the airport.
Comment from Hotel Management
19 Nov 2024 by Obeid, Hotel Management
Dear Denice,Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that you had a great stay with us. Your feedback means a lot to the entire team, and we’re thrilled to know we could meet your expectations.We strive to provide exceptional service and comfort, and it’s always rewarding to know that our efforts are appreciated. We look forward to welcoming you back to the Holiday Inn Toronto Airport in the future!Warm Regards,Obeid DadarkarGuest Services Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Obeid, Hotel Management
Dear gary,We appreciate your feedback and are glad to have had you as our guest. We are always striving to improve, so if you have any specific suggestions on how we can enhance your experience, please feel free to share. Your input is invaluable to us.Warm Regards,Obeid DadarkarGuest Services Manager
by A verified traveler
Posted 18 Nov 2024
This hotel is always a nice hotel to stay at. I always look forward to staying at the Holiday Inn.
Comment from Hotel Management
18 Nov 2024 by Obeid, Hotel Management
Dear Allan,Thank you so much for your kind words! We're delighted to hear that you had an exceptional stay at Holiday Inn Toronto International Airport. It's our mission to provide top-notch service and memorable experiences. We look forward to welcoming you back soon!Warm Regards,Obeid DadarkarGuest Services Manager
by A verified traveler
Posted 18 Nov 2024
Amazing staff, very friendly love it
Comment from Hotel Management
18 Nov 2024 by Obeid, Hotel Management
Dear Rebeca,Thank you so much for your kind words! We're delighted to hear that you had an exceptional stay at Holiday Inn Toronto International Airport. It's our mission to provide top-notch service and memorable experiences. We look forward to welcoming you back soon!Warm Regards,Obeid DadarkarGuest Services Manager
by A verified traveler from Pincher Creek
Posted 18 Nov 2024
Was a good stay, close to airport, convenient access to the city. Staff was very friendly, room was clean and comfortable.
Comment from Hotel Management
18 Nov 2024 by Obeid, Hotel Management
Dear Chris,Thank you so much for your kind words! We're delighted to hear that you had an exceptional stay at Holiday Inn Toronto International Airport. It's our mission to provide top-notch service and memorable experiences. We look forward to welcoming you back soon!Warm Regards,Obeid DadarkarGuest Services Manager
by A verified traveler
Posted 18 Nov 2024
Perfect hotel to stay for the TSwift concert.
The ability to take the UP Express from Pearson to Union Station and return was awesome.
Comment from Hotel Management
18 Nov 2024 by Obeid, Hotel Management
Dear Val,Thank you so much for your kind words! We're delighted to hear that you had an exceptional stay at Holiday Inn Toronto International Airport. It's our mission to provide top-notch service and memorable experiences. We look forward to welcoming you back soon!Warm Regards,Obeid DadarkarGuest Services Manager
by A verified traveler
Posted 17 Nov 2024
Roommservice was missed and restaurant service was poor ..ots like they were not interestednin our business
Comment from Hotel Management
18 Nov 2024 by Obeid, Hotel Management
Dear Dr Kelly,We appreciate your feedback and are glad to have had you as our guest. Your feedback is crucial in helping us identify areas for improvement. We are committed to addressing the issues you mentioned and ensuring a more satisfying experience in the future. We hope you'll consider giving us another chance to serve you better.Warm Regards,Obeid DadarkarGuest Services Manager
