Ratings based on 492 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
It was very nice.
Comment from Hotel Management
29 Dec 2024 by Cassiano, Hotel Management
Dear Leonard,We thank you for your review and rating us very highly. We look forward to having you stay with us again when your travel brings you back to the area !
by A verified traveler
Posted 17 Dec 2024
The property was quiet and clean. Staff were very friendly.
Comment from Hotel Management
19 Dec 2024 by Cassiano, Hotel Management
Dear Charmaine,Thank you for your kind review! We are thrilled to hear that you found our property to be quiet and clean. Our staff takes great pride in providing excellent service, so we are happy to hear that you found them to be friendly. We hope to welcome you back again soon!
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Cassiano, Hotel Management
Dear Iris,Thank you for rating us, we would have loved to know about your stay, giving us an opportunity to improve where we fell short.
by A verified traveler from Vernon
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Cassiano, Hotel Management
Dear Mychelle,Thank you for rating your stay with us, although we would have loved to know more about your stay and where we fell short of a perfect score.We look forward in hosting you again when your travel brings you back to the area !
by A verified traveler
Posted 9 Dec 2024
This property is a run down one and needs extensive renovation to be up to the standards. Dont recommend this
Comment from Hotel Management
11 Dec 2024 by Cassiano, Hotel Management
Dear Niranjan,Thank you for your feedback. We apologize for the current condition of the property and we are working on renovations to improve it. We value your opinion and will continue to strive to meet higher standards. Thank you for bringing this to our attention.
by A verified traveler
Posted 6 Dec 2024
Construction in parking lot. No handicapped or limited spaces due to construction debris and mounds of dirt made it muddy getting to the entrance.
The staff were great!
Comment from Hotel Management
8 Dec 2024 by Cassiano, Hotel Management
Dear Naomi,Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the construction in our parking lot. We are working to address the debris and muddy conditions to ensure easier access for all of our customers. We appreciate your understanding and patience during this time. Thank you for your kind words about our staff - we will be sure to pass along your compliments to them. If you have any further concerns or feedback, please feel free to reach out to us. Thank you for choosing our hotel for your accommodation needs .
by A verified traveler from Falls Church
Posted 1 Dec 2024
Water was shut down on Saturday.
Comment from Hotel Management
3 Dec 2024 by Cassiano, Hotel Management
Dear Nasra,The water was supposed to be shut down , but we never did. Thank you for your understanding.
by A verified traveler
Posted 1 Dec 2024
Hotel
Was under construction for Waterlines. This just would have been nice to know prior. Staff made up for it by being very friendly and helpful
Comment from Hotel Management
3 Dec 2024 by Cassiano, Hotel Management
Dear Tammy,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the construction work taking place during your stay. We appreciate your understanding and are glad to hear that our staff was able to make up for it with their friendly and helpful service. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Thank you for choosing our hotel.
by A verified traveler
Posted 28 Nov 2024
Everything was Excellent! Including the room, gym, pool, Breakfast, and stagg
Comment from Hotel Management
30 Nov 2024 by Cassiano, Hotel Management
Dear Yvonne,Thank you for your feedback! We're glad to hear that you found your stay comfortable and spacious. We apologize for any inconvenience caused by the construction noise and will do our best to minimize any disturbances during your next visit. We appreciate your understanding and look forward to welcoming you back soon.
by A verified traveler
Posted 28 Nov 2024
Front desk staff was helpful. Room was clean and comfortable.
Comment from Hotel Management
30 Nov 2024 by Cassiano, Hotel Management
Dear Mike,Thank you for a great feedback, we appreciate in you taking the time in letting us know about your stay. We look forward in having you stay with us when your travel brings you back to the area.
