Ratings based on 45 Verified Reviews
3.9 Room cleanliness
4.5 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
The property was exactly as described, we felt very safe and the communication via email when I had questions was super fast and friendly. You need to follow the pre check-in instructions carefully, but as long as you do, it all is very smooth and easy. I would absolutely stay here again, great experience!
Comment from Hotel Management
28 Nov 2024 by Kevin, Hotel Management
Dear Amy, thank you for taking time to leave a review. We are delighted to know you had a wonderful experience relaxing at our apartment! It was a pleasure hosting you. We hope to accommodate you again!Kind regards, Kevin.
by A verified traveler
Posted 24 Nov 2024
Area itself was safe, walkable, and a nice part of the city. The property itself was rather disappointing. Marketed as a 4 person property, however the pull out couch wasn’t just uncomfortable (which was expected) it was unusable, kept falling apart mid use. Also couch cushions and pillows were covered in numerous unidentifiable white stains.. shower walls, the grout also didn’t look like it had a deep clean in a while. This lace was too small for 4 average sized adults.
Comment from Hotel Management
25 Nov 2024 by Kevin, Hotel Management
Dear Grace, thank you for leaving feedback. We are happy to know you enjoyed our convenient location. We apologize for the inconveniences. Our management team has scheduled a maintenance to inspect and fix the the issue. Cleaning team was informed about quality of their work and consequences for not upkeeping the quality. Thank you for staying with us.Kind regards, Kevin. Globalstay team.
by A verified traveler from Wilmette
Posted 22 Nov 2024
Good location with transit nearby. A bit smaller than expected.
Comment from Hotel Management
25 Nov 2024 by Kevin, Hotel Management
Dear David, thank you for a review. We are happy that you had a wonderful experience with us and enjoyed our convenient location! Thank you for staying with us. We hope to accommodate you again!Kind regards, Kevin. Globalstay team.
by A verified traveler
Posted 17 Nov 2024
The stay was great and everything was prepared according to the expectations. The only downside I has was that I was initially told there would be parking, but then later they told me that they could provide me with any. I wish the communication about it was a bit more clear. But other than that the stay was great. Would book again, just not with a car :)
Comment from Hotel Management
19 Nov 2024 by Kevin, Hotel Management
Dear Leon, thank you for writing a review. We are happy that you had a wonderful experience staying with us! It was a pleasure hosting you. We hope to accommodate you again!Kind regards, Kevin. Globalstay team.
by A verified traveler from Durham
Posted 18 Oct 2024
Once getting through the fairly complicated check-in process, everything else was excellent. It’s a spacious well appointed And attractive apartment. It’s crucial for renters to be on the lookout for a communication from Globalstay About pre-check-in procedures. And fill out the form with information at least several hours prior to check in so that their staff can process it, Then send the check-in instructions/codes, etc.
Comment from Hotel Management
5 Nov 2024 by Kevin, Hotel Management
Dear Truman, thank you for taking time to leave a review. We are delighted to know you enjoyed staying at our apartment! It was a pleasure hosting you. We hope to accommodate you again!Kind regards, Kevin. Globalstay team.
by A verified traveler
Don’t do it.
Posted 1 Sep 2024 on HotelsCalled to make sure I could park there, they said $10 extra dollars, once I booked it they suddenly did not have parking for my first day, but did the second day for $20. They never gave me the correct code to get the fob open to use the parking.
The power went out in half the room the second day there and they ignored me and never had anyone help out or turn it on or tell me who I can talk to to get it on.
I reported a spill in the elevator the second day I was there and it was still there 24 hours after I left.
There is nobody to talk to when you have an issue. And when I was checking in online, the staff that messaged me was pushy and weird.
Moldy bathrooms and pubic hairs all over. Yuck.
No close parking ramps to park elsewhere, I had to park in the street far from the condo, and someone hit and run on my car, they don’t do police reports for that, and I have to take my car 45 minutes away to file a report at a designated location. The condo had zero accommodations for anything.
You have to move your car every three hours no matter the time or you will get a $30 ticket.
Save yourself and stay on the outskirts.
Also their ‘parking spot’ was full of junk as shown in the picture.
Comment from Hotel Management
10 Sep 2024 by Kevin, Hotel Management
Dear Guest, thank you for taking time to leave a detailed feedback on your stay. All our parking spots are 20 CAD per night. It was informed to you via emails and is stated in the instructions. We are not owners of the entire building, just some apartments, as such we are do not take responsibility for things happening outside of our apartments. The cleaning crew was reprimanded for quality of their work. Thank you for staying with us.Kind regards, Kevin. Globalstay team.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Kevin, Hotel Management
Dear Sharrieff, thank you for rating our services. We would like to highlight that after making a reservation, despite us trying, you have not contacted us. As such, we were unable to provide you with check-in instructions.Regards, Kevin. Globalstay team.
by A verified traveler
Quiet area
Posted 16 Jul 2024 on HotelsGreat! Quiet neighborhood. No noises from other units. Quiet building. Underground parking. Perfect walking distance to Budweiser outdoor stage.
Comment from Hotel Management
17 Jul 2024 by Kevin, Hotel Management
Dear Jeremiah, thank you for leaving a review. We are happy to know you had a wonderful experience staying with us and enjoyed our convenient location! It was a pleasure hosting you. We hope to accommodate you again!
by A verified traveler
Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Kevin, Hotel Management
Dear Guest, thank you for rating us. We are pleased to know you enjoyed our apartment. We took notes of your critique and suggestions in order to improve quality of our services. Thank you for staying with us.Kind regards, Kevin. Globalstay team.
by A verified traveler
Posted 13 Jun 2024
Check in was at 3. I was with my autistic son, they didn’t give us the key. Had to wait in the lobby with all our bags for a hour until 4pm until the key was in the lockbox. The person was supposed to text me when it was ready. He didn’t. Instead we waited in the hall close to 4 waiting for the lock box to have the key. They won’t discount me, and have not returned my deposit!
Comment from Hotel Management
20 Jun 2024 by Kevin, Hotel Management
Dear Tracy, thank you for feedback. We apologize for the inconveniences.As we have warned you, there was an emergency and we had to take extra time to prepare the unit. The security deposit was refunded to you in full, it may take time for them to appear on your bank account. Thank you for staying with us.Kind regards, Kevin. Globalstay team.
