Ratings based on 1,839 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
It is very convenient to the parking garage. The room had everything we needed.
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 16 Dec 2024
Disappointed with check in. 25 minute wait time.
Comment from Hotel Management
16 Dec 2024 by The ALT Team, Hotel Management
Hello Craig,Thank you so much for your feedback. We sencerely apologize about the long wait time for your check in. I know that after a long day of travelling, getting into your hotel room as quickly as possible is very important so you can get some rest. We're truly sorry we dropped the ball in that aspect. We hope you take us into consideration in your future travels so we can make it up to you.Best regards and happy holidays!
by A verified traveler
Posted 15 Dec 2024
Excellent Hotel to stay at when travelling! Staff and hotel are great!
Comment from Hotel Management
15 Dec 2024 by Erkin, Front Desk Supervisor, Hotel Management
Hello Shannon,I'm glad you enjoyed your stay with us! We appreciate your feedback about our staff, and we look forward to welcoming you again in the future.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Erkin, Front Desk Supervisor, Hotel Management
Hello Chuck,I'm glad you had a great stay with us! We appreciate your feedback, and we look forward to welcoming you again in the future!
by A verified traveler from Toronto
Posted 14 Dec 2024
Very convenient to the airport!
Comment from Hotel Management
14 Dec 2024 by Erkin, Front Desk Supervisor, Hotel Management
Hello Roy,I'm glad you enjoyed your stay with us, we appreciate your feedback!
by A verified traveler
Posted 13 Dec 2024
Easy access from the airport.
Comment from Hotel Management
14 Dec 2024 by Erkin, Front Desk Supervisor, Hotel Management
Hello Rob,We appreciate your feedback, the access to and from the airport is a breeze indeed! I'm glad you enjoyed your stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Erkin, Front Desk Supervisor, Hotel Management
Hello Natalia,I'm glad you had a good stay with us overall! We appreciate your feedback, and we hope to welcome you again in the future for an even better stay,
by A verified traveler
Posted 12 Dec 2024
pizza at night was perfect. Breakfast was healthy and fast
Comment from Hotel Management
12 Dec 2024 by Erkin, Front Desk Supervisor, Hotel Management
Hello Richard,I'm glad you enjoyed the food in the restaurant! We appreciate your feedback, and we look forward to welcoming you again in the future!
by A verified traveler
Posted 12 Dec 2024
Nothing needs changing
Comment from Hotel Management
12 Dec 2024 by Erkin, Front Desk Supervisor, Hotel Management
Hello John,I'm glad you enjoyed your stay with us, it's nice to know we are doing things right! We appreciate your feedback, and we look forward to welcoming you again in the future.
