Ratings based on 152 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Communication has been terrible and it has ruined my feelings about what was otherwise a nice weekend. Our flight was delayed and we were forced to sleep in the airport. I messaged the property many times and got no response. The next day our "welcome" was them telling me how the driver waited for us at the airport until 1 am. Trust me, we definitely would have preferred that American airlines had not screwed up our flight.
At the end of the stay, the driver again gave us grief about the airport. We tipped him both by card and cash to make up for it, then realized the property has charged us 3x the amount of the stated ground transport cost.
I asked them for a detailed receipt and they have sent nothing and are now no longer responding through email, Whatsapp or anything. I'm at my wits end.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 14 Oct 2024
The staff were all very accommodating and friendly. The property was very quiet and beautiful. The room was cleaned meticulously, in the morning and at night which is great if you enjoy an afternoon nap!
Will definitely be back.
by A verified traveler
Posted 3 Oct 2024
Our stay at El Silencio Lodge & Spa was nothing short of magical. Nestled deep in Costa Rica’s rainforest, this luxurious retreat offers a true VIP experience in the heart of nature. Getting there can be quite the adventure, so I highly recommend using the hotel’s transportation service, especially if you're unfamiliar with the mountain roads.
The accommodations were stunning, with a perfect blend of modern luxury and natural beauty. We treated ourselves to the luxury suite for my mother’s birthday, complete with a private hot tub overlooking the river—an incredible setting to relax and take in the tranquil surroundings. Waking up to the sound of the forest and mist-covered mountains was a dream come true.
Each morning, we started our day with the complimentary yoga sessions, which were the epitome of peace and serenity. Practicing yoga with the backdrop of birdsong and flowing water felt like a once-in-a-lifetime experience. Evenings were just as special with the lodge’s complimentary hot chocolate - the perfect cozy treat after a day of unwinding and exploration.
There’s only one restaurant on the property, but the farm-to-table menu is nothing short of spectacular. Every dish we tried was delicious, and the freshness of the ingredients, many of which come from their own gardens, was evident in every bite. The property itself is full of wonders, from exploring the lush gardens to learning about the medicinal herbs they grow right on site.
by A verified traveler from Phoenix
Posted 2 Oct 2024
Up in the clouds - the drive is worth the trip to this amazing slice of heaven!
by A verified traveler
Posted 28 Sep 2024
by A verified traveler from Katy
Posted 27 Sep 2024
by A verified traveler
Posted 1 Sep 2024
by A verified traveler
Posted 26 Aug 2024
Hotel grounds and staff were impeccable. The only disappointment was no exotic animals. The hotel is nestled in the middle of a forest but no animal sightings.
by A verified traveler
Posted 21 Aug 2024
Great place
