Ratings based on 166 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Buses around the property are unreliable, but good people work here.
by A verified traveler
Posted 5 Aug 2024
Charming hotel.
by A verified traveler
Posted 1 Jul 2024
The view of our room was incredible, and we had a beautiful balcony overlooking lake Como. The bathroom had humidity on the ceiling which was quite noticeable, but not in the room. The breakfast was delicious. It is a family operated hotel and everyone was very courteous and polite. Access to the hotel is a bit difficult since the road to the parking is steep and narrow. Parking is free. Overall I loved my stay and I would come back. We had a great stay at the hotel!
by A verified traveler
Posted 19 May 2024 on Hotels
by A verified traveler
Posted 30 Sep 2023 on Hotels
Hard to get a taxi from hotel to Como
Comment from Hotel Management
2 Oct 2023 by Lina, Hotel Management
Ci dispiace ma purtroppo il disservizio non è dovuto dalla nostra struttura, Grazie per la Vostra visita e a presto.
by A verified traveler from Boynton Beach
Posted 12 Sep 2023
Did not care for it at all.
by A verified traveler
Posted 16 Aug 2023
The proximity to the town of Como and other points of interest on Lago di Como were great. We had an amazing view of the lake from the balcony of our room, which was unexpected. My only complaint would be that the mattresses were past their prime.
Comment from Hotel Management
2 Oct 2023 by Lina, Hotel Management
Carissima cliente Grazie per i complimeti e controlleremo la sua critica, a presto.
by A verified traveler
Average experience
Posted 25 Jul 2023 on HotelsThe location of the hotel is great - right on the lake in Torno. However, the service we got wasn’t satisfactory and the food took a long time to arrive one night. Overall I would say it was an average experience.
Comment from Hotel Management
30 Jul 2023 by MICANA, Hotel Management
THANK YOU FOR THE REVIEW, "I'M SORRY FOR THE WAIT YOU HAD, WE USUALLY ARE FAST" I HOPE TO HAVE YOU SOON IN OUR STRUCTURE
by A verified traveler
Posted 19 Jul 2023
Not very walkable to lake como area but kind staff and great view!
Comment from Hotel Management
30 Jul 2023 by MICANA, Hotel Management
BUT WE ARE HERE! " FROM THE PORT YOU NEED TO TAKE A WALK TO GET TO US" WE ARE WAITING FOR YOU!
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
30 Jul 2023 by MICANA, Hotel Management
A THOUSAND THANKS! WE ARE WAITING FOR YOU!
