Ratings based on 4,257 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Best condition , easy to go
by A verified traveler
Posted 20 Nov 2024
Good
by A verified traveler
Posted 20 Nov 2024
by A verified traveler from RIO RANCHO
Posted 20 Nov 2024
I enjoyed the place but it’s hot in the room
by A verified traveler
Posted 19 Nov 2024
We didn’t know that during winter they shut off the AC and so we had to open the window. No issues with this but the noise from the freeway was loud. We heard cars racing.
by A verified traveler
Posted 19 Nov 2024
We chose this hotel because we wanted something close to the airport. The Narita Tobu was very clean, and except for one hiccup with checking in ( my room wasn’t ready and so my check in was almost an hour later than allowed, BUT the agent gave me an extra hour for check out to make up for the late check in), the service was excellent. They were very accommodating with holding our luggage before check in and also after check out. The rooms were very nice and comfortable. The food (both on menu and buffet) was really good. Their convenience store is fully stocked with a variety of items as well as any last minute omiyage one might need. I would recommend this hotel to others and would definitely stay there again.
by A verified traveler
Posted 18 Nov 2024
it is good for 2 nights and decide what to do? hotel provide shuttle bus to shopping and Narita town, beautiful town you should visit- and shopping around.
clean, good staff…
by A verified traveler
Posted 18 Nov 2024
The room is spacious in Japan but the hotel has no air conditioning , no central and no single room’s air conditioning . Feel stuffy . They claim that they have air conditioning provided but not , they should give up back some money for compensation . It feels stuffy in the room and hard to fall asleep
by A verified traveler
Posted 17 Nov 2024
by A verified traveler from Brampton
Posted 17 Nov 2024
Bathroom is old ,room space is enough space, in room needs to renovations, only thing good is having a shuttle bus to the airport and pick up.
