Ratings based on 211 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
The hotel was being closed down for major repairs the day after our stay. Felt really bad for staff because they will be loosing jobs. We at least should have been told this ahead of the visit. Staff was wonder
Comment from Hotel Management
24 Sep 2024 by jefa recepcion, Hotel Management
Dear Guest,I am grateful to you for allowing me the opportunity to proudly share your kind comments with the team.It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon.Yours sincerely.Marta Sánchez.
by A verified traveler
Posted 8 Sep 2024
The property is being renovated and the facade is obscured. Rooms are dingy. Restaurant food average. Not a good experience.
Comment from Hotel Management
24 Sep 2024 by jefa recepcion, Hotel Management
Dear Guest,I am grateful to you for allowing me the opportunity to proudly share your kind comments with the team.It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon.Yours sincerely.Marta Sánchez.
by A verified traveler
Posted 16 Jul 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by jefa recepcion, Hotel Management
Dear Guest,I am grateful to you for allowing me the opportunity to proudly share your kind comments with the team.It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon.Yours sincerely.
by A verified traveler
Or
Posted 15 Jun 2024 on HotelsThe staff were friendly. The room was OK. The surround of the pool was dirty. Because the parador is being renovated, an effort should be made to provide guests with other perks.
by A verified traveler from The Villages
Posted 12 Jun 2024
Excellent choice.
Comment from Hotel Management
15 Jun 2024 by jefa recepcion, Hotel Management
Dear Guest,I am grateful to you for allowing me the opportunity to proudly share your kind comments with the team.It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon.Yours sincerely.Marta Sánchez.
by A verified traveler from Flower Mound
Posted 4 Jun 2024
A lovely hotel on the outskirts of Tordesillas, this parador sets a high standard in every way. Beautifully comfortable rooms and an incredible breakfast make for an ideal stop while traveling between Madrid and northwestern Spain.
Comment from Hotel Management
5 Jun 2024 by jefa recepcion, Hotel Management
Dear Guest,I am grateful to you for allowing me the opportunity to proudly share your kind comments with the team.It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon.Yours sincerely.Marta Sánchez.
by A verified traveler from Matraville
Posted 31 May 2024
do
Comment from Hotel Management
8 Jun 2024 by jefa recepcion, Hotel Management
Estimado Cliente,Muchas gracias por compartir sus comentarios con otros viajeros y con nosotros, ya que nos ayudan a mejorar nuestro servicio.Esperamos darle la bienvenida de nuevo en un futuro no muy lejano.Reciba un cordial saludo.Dpto. Recepcion
by A verified traveler
Very nice parador
Posted 5 Apr 2024 on HotelsLovely overnight stay on way from Santander port to southern Spain.
Good food in bar area as well as formal restaurant. Small indoor pool was nice.
by A verified traveler
Classic service and style
Posted 29 Mar 2024 on HotelsBeautifully appointed, old style building. Bar food choices were excellent and open when the restaurant wasn’t. They had some vegan options, which was appreciated. Some drinking water in the bedroom would have been good, the hotel isn’t close to shops and the bar water is quite expensive.
Comment from Hotel Management
30 Mar 2024 by jefa recepcion, Hotel Management
Dear Guest,I am grateful to you for allowing me the opportunity to proudly share your kind comments with the team.It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon.Yours sincerely.Marta Sánchez.
by A verified traveler
Posted 30 Dec 2023
I have stayed at this Parador over 20 times. It is fine…but it needs to be updated. Rooms are too old and not up to the 4 star standars
Comment from Hotel Management
2 Jan 2024 by jefa recepcion, Hotel Management
Dear Guest,I am grateful to you for allowing me the opportunity to proudly share your kind comments with the team.It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon.Yours sincerely.Marta Sánchez.
