Ratings based on 981 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by GEX, Hotel Management
Dear Nazilla Mehrannia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
by A verified traveler from Panama
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by gr, Hotel Management
Dear Juan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
by A verified traveler from Fairfax
Posted 3 Nov 2024
Great location
Comment from Hotel Management
5 Nov 2024 by GEX, Hotel Management
Dear Cevdet,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
by A verified traveler from Carolina
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by GR, Hotel Management
Dear Myra,Thank you! We’re glad you enjoyed the location. Looking forward to welcoming you back for another great stay!Kind regards,Dilek SEVIG KOSEGuest Experience Manager
by A verified traveler
Posted 30 Oct 2024
Perfect location
Comment from Hotel Management
1 Nov 2024 by GEX, Hotel Management
Dear Hooman,Thank you! We’re glad you enjoyed the location. Looking forward to welcoming you back for another great stay!Kind regards,Dilek SEVIG KOSEGuest Experience Manager
by A verified traveler
Posted 30 Oct 2024
Manager Mustafa was great . He addressed our needs and guided us
Comment from Hotel Management
1 Nov 2024 by GEX, Hotel Management
Dear Sadiq,Thank you for your kind feedback! We're delighted to hear that Manager Mustafa made a positive impact on your stay, addressing your needs and providing helpful guidance. We’ll be sure to share your appreciation with him. Looking forward to welcoming you back soon!Kind Regards,Dilek SEVIG KOSEGuest Experience Manager
by A verified traveler
Posted 29 Oct 2024
Located very close to where all the cruise ships dock in Istanbul and in the heart of Karakoy. Convenient location to get to other parts of Istanbul. Room looked a bit dated but was quite functional. The rooftop bar was a nice place to grab a drink with a view of the Bosphorus.
Comment from Hotel Management
31 Oct 2024 by GEX, Hotel Management
Dear Malan,Thank you for sharing your experience with us. We’re glad you enjoyed our convenient location near the cruise terminal and in the vibrant Karaköy neighborhood. It’s wonderful to hear you had a chance to unwind at our rooftop bar with its beautiful Bosphorus views.We also appreciate your feedback on the room’s decor, and please know that we’re continuously working on improvements to provide a fresh and comfortable environment for our guests. We look forward to welcoming you back for another enjoyable stay!Warm regards,Dilek SEVIG KOSEGuest experience Manager
by A verified traveler from Fairfax
Posted 23 Oct 2024
Great location and good value for money
Comment from Hotel Management
25 Oct 2024 by GEX, Hotel Management
Dear Cevdet,Thank you for your kind review! We're glad you enjoyed our convenient location and found good value in your stay. We hope to welcome you back soon!Kind Regards,Dilek SEVIG KOSEGuest Experience Manager
by A verified traveler
Posted 5 Oct 2024
We loved this property for the excellent breakfast and comfortable rooms. The location is excellent with lots of dining and shopping options in close proximity.
Comment from Hotel Management
7 Oct 2024 by GEX, Hotel Management
Dear Lauren,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our breakfast, comfortable rooms, and convenient location. It’s wonderful to know that our proximity to dining and shopping options enhanced your stay. We look forward to welcoming you back for another great experience soon!Best regards,Dilek SEVIG KOSEGuest Experience Manager
by A verified traveler
Posted 4 Oct 2024
It is okay. I am not sure i’d want to stay here again
Comment from Hotel Management
7 Oct 2024 by GEX, Hotel Management
Dear Yevgenia,Thank you for sharing your thoughts. I’m sorry to hear that your stay didn’t meet your expectations. While I understand your hesitation, we’d love the chance to provide a better experience should you reconsider in the future. Please feel free to reach out if you have any further concerns or if there’s anything we can do.Sincerely,Dilek SEVIG KOSEGuest Experience Manager
