Ratings based on 843 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The employees at check in and out were very polite. The remote for the TV did not work. It would not change any channels. I tried to attending employee on 11/23/24 at 8:20PM However they were no where to be found. While I was at lobby until 8:30, I witnessed two people come inside that wanted rooms. Nobody was there to help them.
Comment from Hotel Management
26 Nov 2024 by Guest Service, Hotel Management
We do apologize that you had problems with your remote. Sometimes our team does step away from the service counter to assist guests but there is a sign with an indication to ring the bell that calls the attendant. We are sorry you didn’t see this but will make sure it’s more prominent next time. We are very happy our service team was hospitable during your stay and have passed along your compliment.
by A verified traveler
Posted 19 Nov 2024
Great place for a rest
Comment from Hotel Management
19 Nov 2024 by Guest Services , Hotel Management
Thank you for choosing the Days Inn and Suites by Wyndham in Topeka. Thank you also for taking the time to review for fellow travelers. We have shared your comments with our service Team and look forward to seeing you again soon.
by A verified traveler from Rochester
Posted 12 Nov 2024
Perfect for what we wanted
Comment from Hotel Management
12 Nov 2024 by Guest Services , Hotel Management
Thank you for choosing our hotel and leaving a review for fellow travelers. We look forward to swing you again soon!
by A verified traveler
Posted 4 Nov 2024
I would give zero stars if that were an option
Comment from Hotel Management
5 Nov 2024 by Owner Guest Services Account, Hotel Management
Hello Angela, we have reached out to get more details surrounding your dissatisfaction regarding your recent stay. Our goal is to deliver superior product with outstanding customer service. In this case, it’s clear somehow we didn’t reach that goal and we will make it right.
by A verified traveler
Posted 20 Oct 2024
Room smelled bad
Comment from Hotel Management
20 Oct 2024 by Guest Services , Hotel Management
We credibly apologize that your room smelled bad. Although our goal is that everything be perfect upon checkin, if mistakes happen we want to make it right while you are our guest. This is why we provide a manager in duty 24/7 to assist with any issues that may arise during your stay like this. Again we apologize this room smell impacted your stay negatively but hope to see you again soon and promise to do better.
by A verified traveler
Posted 7 Oct 2024
Having to have staff come up and restart tv remote twice. Then in new room had a spider appear in the sink, then the side door had no lock mechnicism, made 1 feel unsafe. This i'm afraid is not a place i'll be returning too next year, also has 1 with a physical condition, i'm limited to non weight bearing on q leg, yet no elevator access. Lastly, i see a bar that I thought would have a breakfast, to which there wasn't. All i was given is a sack we ith a nutrition bar, apple, and chocolate chip mini muffins. Sorry, but being type 1 diabetic, that is not worth my energy level, along with insulin, causing me to ho low. So get this place ship
Comment from Hotel Management
8 Oct 2024 by Owners Guest Service Account , Hotel Management
Hello Rich and thank you for leaving a review. We have looked into the lock situation you mentioned and actually it is working. Our team explained that they explained to you how to work it on several occasions but we apologize that it was difficult for you and we will find a better way of explaining on your next visit. We reported the spider to Orkin so thank you for bringing to our attention and we apologize. Our breakfast area is under renovation but in the meantime we offer more than is required by Wyndham for a continental breakfast. It is very limited we agree and Wyndham is revamping and phasing out the “free breakfast” because the implication is that it’s more than a simple continental cold breakfast and honestly it just isn’t. We are confined to what Wyndham requires at the moment and that doesn’t offer vegan or diabetic friendly options. We’d be happy to point you in the direction of breakfast options that be it your dietary needs in the future. In the future at Days Inn’s in the US you will have some free options and some paid more full service breakfast options during the breakfast hours. This is why our breakfast area is currently being updated .. thus the temporary grab and go option.
by A verified traveler
Posted 4 Oct 2024
We're,tare and dirty
Comment from Hotel Management
4 Oct 2024 by Guest Services , Hotel Management
Hello Liza we have reached out to get details. We want each and every guest stay to exceed expectations and clearly in this case we didn’t. We apologize, will get to the bottom of the issues and make improvements.
by A verified traveler
Posted 19 Aug 2024
Family had to move from first room cuz it had stains on the beds, bathroom was not cleaned and carpet was dirty. Second room was t much better. The sheets did not cover the bed, the pillows were obviously previously used. The vent in bathroom was broken, 2 hand towels total in washroom for 3 adults. No soap, shampoo or other cleaning supplies. Coffee maker in room had no coffee, cup, sugar. The hallways and rooms stunk bad like musty mold. When mentioning we want refund, they refused. We were scared to sleep there due to the unsanitary conditions. We booked a room at Hilton. With all the bad vibes we feared bugs. Dont book at this hotel. Budget hotel should still provide a safe and clean environment. This place is a dive.
Comment from Hotel Management
19 Aug 2024 by Guest Services , Hotel Management
Sylvia we are very sorry that all of our efforts to make you comfortable did not work. We do know as you told us you ended up staying at the Hilton down the street. Your rate was 60 at our hotel as we are a value budget hotel that offers clean comfortable rooms where everything works with a smile and tremendous hospitality. We are not the Hilton where you ended up staying and do not portray ourselves as a Hilton styled property nor is our pricing anywhere near their prices. We are happy you found a room for you and your family and hope that on a future trip you will give us another try. You did attempt the extort us for not posting a bad review. You got your wish and posted a bad review despite our service team going above and beyond to make you happy and for that we do apologize.
by A verified traveler
Posted 15 Aug 2024
It was a good place to get some sleep while passing through
Comment from Hotel Management
15 Aug 2024 by Guest Services , Hotel Management
The you for I our business Ryan and we hope to see you again very soon!
by A verified traveler
Posted 11 Aug 2024 on Travelocity
Info for this property is wrong No hot tub . The rooms smell even though they say no smoking. Also smells like fesse. I would never go back to this place. Save your self the disappointment and your sanity do not stay here .... one last thing they sent me a link to pre-check in i filled it out. when i got there they said they do not have the info still dont know if my info is safe
Comment from Hotel Management
4 Sep 2024 by Guest Services , Hotel Management
Hello Melissa and thank you for your review. We are working hard to update all websites since we no longer have a hot tub as our insurance carrier will no longer insure our guests. We have replaced the hot tub with new amenities such as a putt putt area and our amazing indoor pool is still open and waiting for our guests. We do have a manager in duty 24 hours per day and any unsanitary conditions, we’d appreciate that being reported so that it can be rectified as soon as possible. We truly apologize that on this particular stay we didn’t meet your expectations of our goals. We promise to do better and continue to improve our guest services and facilities for our guests.
