Ratings based on 135 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Perfect for my purposes
Comment from Hotel Management
18 Nov 2024 by Kym, Hotel Management
Thanks John for taking the time to let us know we suit what you are looking for in accommodation. So happy we ticked the boxes for you. We hope you enjoy the rest of your week and hope to see you again in the future
by A verified traveler
Posted 23 Oct 2024
Last stayed 20yrs ago. Top spot, but the meals next door suggest staying somewhere else if you wish to walk, not drive ,for a decent feed. Won't be back. Will stay more central with better access to walk able decent feeds.
Comment from Hotel Management
23 Oct 2024 by Kym, Hotel Management
Thank you for taking the time to leave us your comments. May I ask what was the issue with the meals. This is something we need to bring up with the Chefs. I apologise your meal was not up to standard. Enjoy the rest of your week and hope to hear from you regarding your Dining experience.
by A verified traveler from Brisbane
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Kym, Hotel Management
Thanks William for your great review, we appreciate it. Enjoy the rest of your week and we hope to see you again in the future.
by A verified traveler
Posted 4 Sep 2024
We always stay here when in Toowoomba. We love being able to walk to dinner . Rooms are large and always clean
Comment from Hotel Management
4 Sep 2024 by Kym, Hotel Management
Thanks Cassandra for your kind feedback we appreciate, I will let the housekeepers know your feedback, they do work hard. We hope you enjoy the rest of your week and look forward to hosting you again in the future.
by A verified traveler from Tweed Heads
Posted 29 Aug 2024
Bed was awful and i had an interconnecting door and I could hear every word and sound from the other room. If booking online it should state you are booking a room with an interconnecting door. I wont be staying again.
Comment from Hotel Management
2 Sep 2024 by Kym, Hotel Management
We are sincerely sorry for your experience Kelli. The bed is actually brand new, so we might swap it out and investigate the bed base as well. Unfortunately that is the only downfall with having the connecting room. I can make a note to make sure you do not get put in that same room if that helps you. We appreciate your feedback. Please enjoy the rest of your week.
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Kym, Hotel Management
Thanks Nicola for your feedback we appreciate it. We hope you enjoy the rest of your week and look forward to seeing you again in the future - Kym
by A verified traveler
Posted 17 Aug 2024 on Wotif
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Comment from Hotel Management
14 Oct 2024 by Kym, Hotel Management
Thank you Bronte for your great star rating we appreciate you taking the time to let us know you had a great stay. I will forward on your rating - Enjoy the rest of your week !
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Kym, Hotel Management
Thank you Kathy for your great rating, we love you enjoyed your experience with us. Enjoy the rest of your week and hope to see you again in the future.Kind Regards - Kym @ Nightcap Federal Hotel Toowoomba
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Kym, Hotel Management
Hi Marcelle, Thank you for your feedback we appreciate it. Look forward to hosting you again in the future. Enjoy the rest of your week.Kind RegardsKym
by A verified traveler
Posted 15 Jul 2024 on Hotels
This motel provides exceptional service. Great facility, good rooms
Comment from Hotel Management
16 Jul 2024 by Kym, Hotel Management
Thank you for your feedback, we love hearing how we gave a positive experience at our venue. We hope to see you again in the future. Enjoy the rest of your week.
