Ratings based on 730 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Another exceptional stay at Burke and Wills, staff were amazing, room was clean and comfortable
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Public Relations Manager, Hotel Management
Thank you for your great review Sinade, we're happy to hear that you enjoyed your stay and we hope to have the opportunity to welcome you back again soon.
by A verified traveler
Posted 2 Nov 2024
Food, quite, unreal bed
Comment from Hotel Management
4 Nov 2024 by Public Relations Manager, Hotel Management
Thank you for your review Michael, we are thrilled to hear that you enjoyed your stay and we hope to have the opportunity to serve you again soon.
by A verified traveler
Posted 28 Oct 2024
Great place for overnight stay in Toowoomba
Comment from Hotel Management
29 Oct 2024 by Public Relations Manager, Hotel Management
We're glad to hear that you enjoyed your overnight stay Evelyn, we hope to welcome you back again soon, thank you.
by A verified traveler
Posted 28 Oct 2024
it was good ,parking was a hassle .
Comment from Hotel Management
29 Oct 2024 by Public Relations Manager, Hotel Management
Thank you for your review Moonsamy, we appreciate your feedback and hope to have the opportunity to welcome you back again soon.
by A verified traveler
Posted 6 Oct 2024
The staff were very friendly and helpful.
The only negative was that our room was a little tight.
But when you go out to all the great places to see and eat, all you need is a clean room with a comfortable bed, and they had that in spades.
Comment from Hotel Management
7 Oct 2024 by Public Relations Manager, Hotel Management
Thank you for your feedback about your stay Lynnette, we appreciate your comments and are glad to hear that you enjoyed your stay in Toowoomba.We hope to have the opportunity to welcome you back again soon, thank you!
by A verified traveler
Posted 30 Sep 2024
The room was fantastic so modern and clean top marks to the housekeeping outstanding the hotel and reception also outstanding great to see excellence in customer service environment so relaxing thank you. Dinner a bit disappointing my wife ordered the pumpkin chickpea salad with option to add chicken was roasted cold and tasted old on ordering I did ask if the chicken was freshly cooked on the grill and would be warm answer was yes my salmon was tasty but overcooked served soy honey chicken wings for appetiser for free fantastic a great touch friendly great service would have liked more gluten free options besides steak thank you.
Comment from Hotel Management
30 Sep 2024 by Public Relations Manager, Hotel Management
Thank you for your great review Peter, we appreciate you taking the time to provide feedback about your stay.We're glad to hear that you and your wife had a great experience overall, we'll be sure to share your feedback with the team and follow-up your concerns about the pumpkin salad with hotel management.We hope to have the opportunity to welcome you both back again soon, thank you.
by A verified traveler
Posted 29 Sep 2024
Walking distance to restaurants
Comment from Hotel Management
29 Sep 2024 by Public Relations Manager, Hotel Management
Thank you for your great review Cheryl, we're glad to hear that you enjoyed your stay in Toowoomba.We hope to have the opportunity to welcome you back again soon, thank you.
by A verified traveler
Posted 16 Sep 2024
Super place to stsy.
Comment from Hotel Management
16 Sep 2024 by Public Relations Manager, Hotel Management
Thank you for your great review Harry, we're glad to hear that you had an enjoyable stay.We hope to welcome you back again soon, thank you!
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Public Relations Manager, Hotel Management
Thank you for your review Michael, we appreciate your feedback and hope that you enjoyed your stay.
