Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 28 Oct 2024
cleanliness in the room is an issue. prior guests hair was on the shower stall wall. front desk was asked to address the issue on the next mornings room refresh/cleaning. was not addressed by cleaning staff and second evening with no one on staff to deal with it, front desk staff went to the room to address the issue. makes he think that other places/ items cleanliness, in the rooms may be neglected or ignored.
Comment from Hotel Management
30 Oct 2024 by Kameron Elliott, GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have had trouble finding your reservation in the system as when one utilizes third party travel agencies the agencies provide no information. Please contact hotel back for further resolution with this issue. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 24 Oct 2024
This is a great place to stay to break up our long drive.
by A verified traveler
Posted 17 Oct 2024
Excellent!
by A verified traveler
Posted 16 Oct 2024
I like that there is a little park across from the parking lot so my dog can potty! Dog biscuits for the dogs and cookies for us! Bed is very comfortable. The only thing I didn’t like was that our room had a connecting door to another room which I would make sure not to get next time, because the people next door were very noisy!
by A verified traveler
Posted 15 Oct 2024
We enjoyed our stay. The hotel was a little old, but clean. The staff was friendly and the breakfast was good.
by A verified traveler
Posted 13 Oct 2024
Nice room, staff, breakfast was good. Clean area.
by A verified traveler
Posted 7 Oct 2024
by A verified traveler
Posted 5 Oct 2024
Out only complaint was a barking dog down the hall. Apparenly someone left their big dog alone in a room, and it complained voiciferously about its lineliness.
by A verified traveler
Posted 2 Oct 2024
The property is old and right on the main highway in a mining town, but is updated inside and was a nice stay for the one night we were there. the breakfast was good. The ice machine on the 2nd floor was out of order, but the one on the main floor worked well and it was a minor inconvenience.
