Ratings based on 646 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Was a nice cleane hotel
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by front desk manager, Hotel Management
Thank you for the excellent review! We are thrilled that we could make your stay a perfect one! Please stay with us again!
by A verified traveler
Posted 25 Oct 2024
Very clean and very quiet. Staff was friendly, and checking in was quick and efficient. Highly recommend! I will definitely stay gere again when I'm in the area.
Comment from Hotel Management
28 Oct 2024 by Front Desk Manager, Hotel Management
Thank you so much for the kind words and excellent review! Please come back and see us again soon!
by A verified traveler
Posted 24 Oct 2024
Very clean
Comment from Hotel Management
28 Oct 2024 by Front Desk Manager, Hotel Management
Thank you for your kind words! We are thrilled that we met your expectations! Come stay with us anytime!
by A verified traveler
Posted 20 Oct 2024
Convenient location for my needs. Nice room. Terrible water pressure in shower.
Comment from Hotel Management
28 Oct 2024 by Front Desk Manager, Hotel Management
Hi Kevin,Thank you for the review! We use this to try to improve our guest stays
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
29 Oct 2024 by front desk manager, Hotel Management
Thank you for the excellent rating! We are happy that you had a great stay!
by A verified traveler
Posted 8 Oct 2024
Staff was welcoming and helpful. Breakfasts were tasty, with great selection. Rooms were great!
Comment from Hotel Management
8 Oct 2024 by Front Desk Manager, Hotel Management
Greetings Nancy! Thank you so much for the excellent review! We are so thrilled that you enjoyed your stay! Feel free to stay with us anytime!
by A verified traveler
Posted 7 Sep 2024
Good access to and from surrounding area
Comment from Hotel Management
9 Sep 2024 by Front Desk Manager, Hotel Management
Hi Edmond, thank you for the nice review! We are happy that you enjoyed your stay! Come back anytime!
by A verified traveler
Posted 6 Sep 2024
It took a while to get checked in. The front desk was unmanned.
Comment from Hotel Management
9 Sep 2024 by Front Desk Manager, Hotel Management
Hi Rene, thank you for your review! We apologize for the wait on check-in. I will alert our team to this! Thanks again for staying with us
by A verified traveler
Posted 5 Aug 2024
Broken phone line with constant busy signal. Loud guests all through the night. Barely functional WiFi, couldn’t connect my streaming device. Asked to speak to management in the survey, they sent a template email instead of calling. Alarm clock went off at 5AM despite not setting it, and house keeping tried to barge in at 930AM despite them supposedly coming “on request”. I did not request, and they almost walk in on us changing clothes. Tiny suite is not worth the money, get a regular room or a better hotel if you want a suite.
Comment from Hotel Management
7 Aug 2024 by Reesa, Hotel Management
Hello Adam, I'm so sorry we did not meet your expectations. We have used your feedback to readdress training with our housekeeping staff. The alarm clocks should be checked every time a room is cleaned as a check out. We were extremely busy with back to back sold out nights and unfortunately this was missed in your room. Apparently there was a miscommunication with a room number that had actually departed and they came to your room with the understanding you had checked out. I also want to apologize for the issues you experienced with the Wifi and phone. Even though the email you received did not list your specific concerns, the issues were reported and rectified. We list the square footage and amenities for each room type in hopes that it's very clear what room is being reserved. Normally this room type is highly rated. I'm sorry you did not feel the same and we were unable to give you a pleasant experience. We strive for all our guests to enjoy their stay with us and I'm disappointed we were unable to do this for you. I'm truly sorry for all the issues that occurred during your stay.