Ratings based on 91 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
“Queen” beds were actually double beds. The hot tub was way too hot - we couldn’t put more than our feet in even after minutes of trying. Then two men came into the pool area with beer and just sat around drinking. Then around 10:00 at night, there were people getting loud, stomping around seemingly nonstop and crashing into furniture and this went on for at least an hour and kept my family from sleeping. In the morning when I walked past a room on our floor, there was a large, empty bottle of some kind of liquor. Very disappointing experience. When I checked out, I wanted to let someone know about the noise but the lady at the desk never once asked about our stay or if we had a good night. She only asked if I wanted a receipt. Clearly didn’t care.
Comment from Hotel Management
23 Nov 2024 by Sara, Hotel Management
I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention.
by A verified traveler
Posted 2 Nov 2024
Probably best hotel in the town
Comment from Hotel Management
3 Nov 2024 by Bella, Hotel Management
Thank you for staying with us, hope to see you again.
by A verified traveler
Posted 31 Oct 2024
Always clean and staff are very friendly.
Comment from Hotel Management
1 Nov 2024 by Sara, Hotel Management
Thank you Denise! We'll see you next time!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Sara, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 15 Oct 2024
We were impressed with the continental breakfast.
Comment from Hotel Management
16 Oct 2024 by Sara, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 13 Oct 2024
Very clean and comfortable beds
Comment from Hotel Management
14 Oct 2024 by Sara, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Sara, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 11 Oct 2024
We had a wonderful time. It was clean and convenient to go around. Great breakfast.
Comment from Hotel Management
11 Oct 2024 by Sara, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 7 Oct 2024
Nice, quiet and clean hotel with nice breakfast which isn’t the same every morning. I have stayed at this location many times and it is my go to hotel in Tomah.
Comment from Hotel Management
8 Oct 2024 by Sara, Hotel Management
Glad to hear it! We'll see you next time Luke!
by A verified traveler
Posted 7 Oct 2024
Very nice property. Will stay again!
Comment from Hotel Management
8 Oct 2024 by Sara, Hotel Management
Thank you for staying with us!
