Ratings based on 773 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Un lugar seguro
by A verified traveler
Posted 26 Nov 2024
Seguro
by A verified traveler
Posted 14 Nov 2024
Excelente servicio del staff
by A verified traveler
Posted 11 Sep 2024
Bring a was rag. 20 min walk to there mall. Room was small. Breakfast at 7 am it was dam near all gone at 708am.
Comment from Hotel Management
7 Oct 2024 by Team Microtel, Hotel Management
Thank you for sharing your experience at Microtel Inn and Suites by Wyndham Toluca. Rest assured that we will be working on the continuous improvement of our services. We appreciate your comments, it will be a pleasure to welcome you during your next stay and give you the service you deserve.
by A verified traveler
Posted 2 Sep 2024
Clean and tidy. You get what you pay.
Comment from Hotel Management
2 Sep 2024 by Team Microtel, Hotel Management
Thank you for taking the time to rate your stay with us.It is always a pleasure to receive your comments.We hope to serve you in the future.
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
20 Aug 2024 by Equipo Microtel, Hotel Management
Estimada Sr. Jetzabel, gracias por tomarse el tiempo de calificar su experiencia con nosotros, esperamos nos brinde la oportunidad de servirle en el futuro.
by A verified traveler
Posted 7 Mar 2024
Property was a bit dirty around the building and while rooms are OK. Some work can be done in the bathrooms. Shower head was falling all the time.
Comment from Hotel Management
22 Mar 2024 by Gerente Recepción, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Toluca. I am sorry that your experience did not meet your expectations; Allow me to express my sincerest apologies.Your feedback is very important to us and please rest assured that we are taking appropriate steps to address the issue and prevent it from occurring in the future. We appreciate the time you took to share your concerns and hope you will give us the opportunity to serve you better in the future.
by A verified traveler
Posted 21 Feb 2024 on Hotels
Clean rooms
Not enough towels and toilet paper
But clean
Little noisey from traffic
Comment from Hotel Management
22 Mar 2024 by Gerente Recepción, Hotel Management
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Toluca.Your comments are very important to us and rest assured that we are taking the appropriate measures to make your future stays more pleasant.
by A verified traveler
Posted 6 Jan 2024
The shower has no water very limited. We stay 8 days and we changed 4 rooms. None of the rooms were in a satisfactory condition
Comment from Hotel Management
11 Jan 2024 by Gerente Recepción, Hotel Management
Dear guestThank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Toluca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 24 Oct 2023 on Hotels
