Ratings based on 57 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jan 2024
La atención de Juan Carlos es excelente. La habitación La Cima está hermosa y confortable, además de tener una vista espectacular. Recomiendo mucho Las Luciérnagas! Te sientes como en casa.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2022 on Hotels
5 out of 5
by A verified traveler

Posted 22 Apr 2022
Excellent stay! Very clean & relaxing. Juan Carlos is a very good host, he answered all our questions, had great communications & secured taxis into town and a kayak trip.I would recommend this place!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2019
5 out of 5
by A verified traveler

Great location, great service, great value

Posted 20 Apr 2018 on Hotels
We love this place. The service was great, the location is quiet near the forest. We were able to hike in the forest to a river. To go to town it was easy and cheap to call a taxi. The sunset from our balcony was amazing and the hot tube looking at the stars was very relaxing. Juan Carlos really knows how to take care of every detail, the room, breakfast, coordinating activities for us, check in and check out.... everything was easy, and pleasant.
Comment from Hotel Management
25 Apr 2018 by JCR, Hotel Management
Sandra and Leo. It was a pleasure having you and we're glad you had a relaxing and good time. Thank you for choosing us and we hope to have you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Magical place, excellent food!

Posted 23 Jan 2018
Excellent, beyond words! All Valle de Bravo were magical. I will cone back with my family and friends!
Comment from Hotel Management
30 Jan 2018 by Juan Carlos Rosas. Manager, Hotel Management
Thank you Ingrid for your review. I´m glad you enjoyed your stay. Hope to have you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Nice one night getaway

Posted 1 Apr 2016
This is a nice place to get away from the busy city for a day or two. The staff was very helpful and nice. The room was clean and comfortable, and the shared outdoor area was great for lounging and taking in the beautiful outdoors. There are some nice little trails around for a walk in the mountains. It is about a 20 minute taxi from the "downtown" and bus stop though and there's not much around the hotel - so it's great to getaway! But you will need to taxi in for food and such.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Buena ubicacion para pasar un fin de semana tranquilo y relajante. El servicio es atento.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2024