Ratings based on 108 Verified Reviews

3.0 out of 5
47% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
2.7 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Oct 2019 on Hotels
Good People, i forgot my clothes in my room and the hostess called me for notify. Thanks so much
2 out of 5
by A verified traveler

Hotels.com charged 30% than regular price

Posted 1 Jul 2019 on Hotels
Super high cost versus condition of hotel. Additionally the webpage charged +30% of what the price to public was. When you arrive to the hotel the most expensive room was MXN$1,500, Hotels.com charged it at MXN$2,160 per night!! This is unacceptable, I thought using Hotels.com you get a better deal, when it is more expensive than just arriving to the hotel.
5 out of 5
by A verified traveler

Los Arcos Review

Posted 3 Jun 2019 on Hotels
The hotel staff was very accommodating. Parking across the street was a big convenience. Most everything you wanted to do was within walking distance. Very simple but, very home like. Asffordable. I would stay there again if I were to visit Valle de Bravo again.
3 out of 5
by A verified traveler from Morelia, mx

Posted 17 Mar 2019
The hotel needs definitely to be updated. Very poor condition. Situated on the party street that has music and people screaming all night long. Impossible to sleep. Bed was comfortable but the room looks like it did in the 1960s. Really needs an update. Nice staff and accommodating. No restaurant on the premises. Value not there.
2 out of 5
by Micaela

Cold Dingy Room.

Posted 10 May 2017 on Hotels
Room was dingy and cold, even with the blankets provided and fireplace going. But the room was not the real problem it was the customer service or lack thereof. We asked if we could change rooms and were told there were no rooms left, when clearly there were two or three vacant rooms across from ours. When I asked about the vacant rooms the receptionist told us that those were reserved for repeating customers. I would not stay in this hotel again. There are plenty of better options. Just keep looking.
3 out of 5
by A verified traveler

HOTEL RUSTICO

Posted 19 Mar 2020 on Hotels
El hotel es rústico, no esperes lujo, más bien es como regresar en el tiempo, tiene sus años por la tanto las habitaciones son muy sencillas, pero por el precio seguro encuentras algo mas nuevo y mas cómodo....
3 out of 5
by A verified traveler

Posted 7 Mar 2020
Me gusto la chimenea de bb la habitación, pero el baño no tenía ventilación
5 out of 5
by A verified traveler

Buen hotel para conocer el centro de valle

Posted 16 Feb 2020 on Hotels
Hotel muy limpio y céntrico solo a unos pasos del centro y de toda la zona comercial de valle, solo nos faltó leña para usar la chimenea nos comentaron que ya no se puede usar pero todo bien en general
1 out of 5
by A verified traveler

TERRIBLE imposible dormir, NO TE QUEDES AHÍ

Posted 6 Feb 2020 on Hotels
El hotel está viejo, nos asignaron una habitación que está sobre un bar, con música a todo lo que da, toda la madrugada, imposible dormir. Es como estar dentro del antro. NO DEBERÍAN OFRECER una habitación está llena de escándalo. Uno espera descansar en un hotel, es imposible dormir ahí. El hotel bastante viejo y caro. NO SE QUEDEN AHÍ POR NADA DEL MUNDO.
5 out of 5
by A verified traveler

Vaje familiar

Posted 31 Dec 2019 on Hotels
Fue bueno sobretodo el paseo por la laguna y disfrutar de la vista los parapented
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