Ratings based on 48 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2023
First day we arrive we had no power, so we went there to rest and with no power we could not watch netflix, charge oour mobile phones, and staff said they had to be two hours in order to turn on the power plant. Them I went to the receptionist and she had no idea what I was talking about. One person said it was an accident outside the hotel and the company was taking care but had no idea about the time. Then the lady in the teception said it was a problem in the power box, a shortcut and they were fixing it. So it was like 4 hours and lies about what happended. Thenthey don't have what the description says. No queen beds, they are double. No restaurant service during the week. If you look for a quiet place this is NOT at all. Is just by the main road so a lot of noise from cars and working areas. And is really hot during this time of the year and they don't even have a fan... and no AC so we were melting inside the room, even with the whole door of the terrace open there is barely any air, and innthe afternoon you have to close because there are a lot of bugs and mosquitos goong inside the room. I was celebrating my birthday but not with this issues
Comment from Hotel Management
27 Jul 2023 by Eric R., Hotel Management
Pondremos todo de nuestra parte para mejorar y hacer de su estancia algo placentero, sus comentarios son importantes para hacer las mejoras debidas, gracias!!
by A verified traveler
Posted 17 Apr 2023
It was very difficult to locate the property. The phone number both in Expedia and in Google, since we can´t seem to find their webpage, was wrong. Windows do not shut properly and is kind of windy inside the room, specially if your bed is next to the window and while taking a shower.
by A verified traveler
Posted 28 Oct 2022
They just need to set darker blinds in the rooms, there is a lot of light during the day hours
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Es un hotel muy bonito y las habitaciones son super cómodas, el servicio es muy bueno aunque las horas están muy recortadas para los alimentos.
Volvería en otras ocasiones.
Comment from Hotel Management
4 Oct 2024 by Car, Hotel Management
Gracias por sus comentarios.Seguiremos trabajando para mejorar!Los esperamos pronto!
by A verified traveler
Posted 20 Sep 2024 on Hotels
Comment from Hotel Management
4 Oct 2024 by Car, Hotel Management
Gracias por sus comentarios.Seguiremos trabajando para mejorar!Los esperamos pronto!
by A verified traveler
Posted 2 Sep 2024
Todo muy bien
Comment from Hotel Management
4 Oct 2024 by Car, Hotel Management
Gracias por sus comentarios.Seguiremos trabajando para mejorar!Los esperamos pronto!
by A verified traveler
Posted 26 Aug 2024
reservé por 2 noches, pero solo usé 1. La razón es que éramos 2 adultos y un niño de 12 años, y el sofá cama era absolutamente incómodo. No se podía dormir en el. Así que tuvimos que irnos a otro hotel más cómodo.
Comment from Hotel Management
4 Oct 2024 by Car, Hotel Management
Gracias por sus comentarios.Seguiremos trabajando para mejorar!Los esperamos pronto!
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
4 Oct 2024 by Car, Hotel Management
Gracias por sus comentarios.Seguiremos trabajando para mejorar!Los esperamos pronto!
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
4 Oct 2024 by Car, Hotel Management
Gracias por sus comentarios.Seguiremos trabajando para mejorar!Los esperamos pronto!
