Ratings based on 170 Verified Reviews
2.1 Room cleanliness
3.0 Service & staff
2.2 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Room was not how it was represented on the photos provided on this app. Room wasn’t clean, bed wasn’t properly made, and holes were in ceilings and walls. Big disappointment.
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 17 Sep 2024
It seemed like it is about to close down. It was uncared for and was missing things like drinking cups and a wastebasket.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 27 Aug 2024
It was clean and very quiet.
Comment from Hotel Management
29 Aug 2024 by Super 8 Millbury, Hotel Management
Thank you for your great review, Wade! We’re glad to hear that you found the property clean and quiet. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 24 Aug 2024
It’s quiet and peaceful
Comment from Hotel Management
26 Aug 2024 by Super 8 Millbury, Hotel Management
Thank you for your kind words, Jose! We’re glad you found our property quiet and peaceful. We hope to welcome you back for another relaxing stay soon.
by A verified traveler
Posted 22 Aug 2024
The property itself is a bit shabby but I enjoyed my stay. Quiet Area, Clean Room, Comfy bed and cable. Sweet!
Comment from Hotel Management
26 Aug 2024 by Super 8 Millbury, Hotel Management
Thank you for your feedback, Carlos! We’re happy to hear you enjoyed the quiet area, clean room, and comfortable bed. We appreciate your understanding about the property’s condition and are working on improvements. We look forward to hosting you again!
by A verified traveler
Posted 11 Aug 2024
Richard at the front desk was wonderful! Very nice and helpful!
Comment from Hotel Management
19 Aug 2024 by Super 8 Millbury, Hotel Management
Thank you for your kind words, Alaire! We’re glad to hear Richard made your stay enjoyable. We’ll be sure to pass on your compliments to him.
by A verified traveler
Posted 4 Aug 2024
Expedia should be ashamed for having this "hotel" on their website. Its disgusting to say the least. The only redeeming quality was the person checking us in was polite and friendly. The hotel property looks like its been abandoned. If i could have cancelled this I would have. The room was partially remodeled. The bathroom was not. The shower leaks so there was a huge section of the surrounding wall with mold. The shower curtain bar had previously been ripped off the wall and had been re- attached crooked, with holes in the wall still there. There were other holes in the wall and large holes in the ceiling tiles. The bathroom vent literally had layers of dust and spider webs. The light fixture only had 3 of 7 bulbs in. The smoke detector was removed (pretty sure thats ILLEGAL). I get you get what you pay for, and the stay was inexpensive, but this hotel should literally be torn down. It was beyond disgusting.
Comment from Hotel Management
19 Aug 2024 by Super 8 Millbury, Hotel Management
Dear Christina, we sincerely apologize for the condition of your room and the issues you encountered. This is not the experience we want for our guests, and we are taking immediate action to address the concerns you’ve raised. Thank you for bringing this to our attention.
by A verified traveler
Posted 1 Aug 2024
Dusty cobwebs and dirt piles in the bathroom. Bed was comfortable even though it was a queen bed on a double box spring. Did not seem up to super 8 standards (I don’t mind old hotels if they are clean)!
Comment from Hotel Management
19 Aug 2024 by Super 8 Millbury, Hotel Management
Thank you for your feedback, Stephen. We apologize for the cleanliness issues you encountered. Your comments are valuable as we strive to improve our standards and provide a better experience for our guests.
