Ratings based on 313 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from St Philippe
Posted 18 Dec 2024
good stay
Comment from Hotel Management
26 Dec 2024 by Guest Experience, Hotel Management
Dear Si WEIThanks for your wonderful review about your stayWe hope to see you again soon
by A verified traveler
Posted 25 Nov 2024
Great hotel staff helpful
Comment from Hotel Management
29 Nov 2024 by Guest Experience, Hotel Management
Dear PercyThanks for your review about your stay.Kind regardsWe hope to see you again soonGuest Experience
by A verified traveler from Bradenton
Posted 27 Oct 2024
A beautiful hotel in the heart of Toledo
Comment from Hotel Management
29 Oct 2024 by Guest Experience, Hotel Management
Dear ShawnThanks for your great review!!Hope to see you soonGuest Experience
by A verified traveler from hudson
Posted 12 Oct 2024
The hotel is ok and it is about two or three blocks from the old city in straigtht line with no hills and the receptionist told to go in a different directionfor abouttwo miles and with horrible hills we are a72 couple and my wife almost had a harart.attack also did not told us that the tour bus stop in front of the hotel and ee had to walk all tha way
Horrible girl blond girl misleading us
Comment from Hotel Management
25 Oct 2024 by Guest Experience, Hotel Management
Dear ZachariasThank you for your review and comment on your stay with us.We are sorry to hear about the misunderstanding you had with us, it is obvious that sometimes we can make mistakes and of course it is something we are working on every day to improve.Thank you again for staying with us and we hope you can count on us if you visit Toledo in the future.
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
25 Oct 2024 by Guest Experience, Hotel Management
Dear NThank you for your review of your stay with us.We hope that everything was to your liking and hopefully you will be able to return in the future.Best regardsGuest Experience
by A verified traveler
Posted 2 Oct 2024 on Hotels
Comment from Hotel Management
25 Oct 2024 by Guest Experience, Hotel Management
Dear RandallThank you for your review of your stay with us.We hope that everything was to your liking and hopefully you will be able to return in the future.Best regardsGuest Experience
by A verified traveler
Posted 24 Aug 2024
Staff was very helpful and efficient. Hotel is conveniently located, clean, and comfortable.
Comment from Hotel Management
26 Aug 2024 by Guest Experience, Hotel Management
Dear Jose,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 30 Jul 2024
A very fair-priced hotel with everything we needed. Clean, good area, and nice staff. Definitely recommend!
Comment from Hotel Management
31 Jul 2024 by Guest Experience, Hotel Management
Dear Michael,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 12 Jul 2024
Dog friendly and convenient walk to old town. Staff friendly. Large room, quiet and had a decent size bath. Great buffet breakfast. Hotel provided dog bed and treats! Staff helpful and recommend a good eatery ( El Trebol).
Comment from Hotel Management
15 Jul 2024 by Guest Experience, Hotel Management
Dear HowardThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guest Experience
by A verified traveler
Pleasant stay in a well located hotel
Posted 21 Jun 2024 on HotelsPleasant hotel, located just outside the old town. Spacious rooms and nice small eateries nearby. Also good bus service to the old town.
Comment from Hotel Management
15 Jul 2024 by Guest Experience, Hotel Management
Dear Mong LeeThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guest Experience
