Ratings based on 116 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Aug 2024
The “Nordic pool” experience is amazing. The staffs are friendly. The room is already cool when we came and that was heavenly after being outside at 33C
by A verified traveler
Posted 3 Aug 2024
by A verified traveler
Posted 15 Jun 2024
Very good stay and excellent service. I would definitely recommend!
by A verified traveler from Murray
Posted 4 Jun 2024
The Arabic bath was great!
The room, the staff and the city are a great place to visit in the future again…
by A verified traveler
Toledo 2 night stay
Posted 28 May 2024 on HotelsAbsolutely amazing hotel stay for 2 nights in this beautiful hotel. We stayed in a deluxe double room with a 4 poster bed. Dressing gowns and slippers provided. Plenty of lovely toiletries and a very comfortable bed. We slept well! Importantly, the room also had fantastic air con and when it’s 34C outside it was a welcome sanctuary.
Underneath the hotel are beautiful thermal spa baths with a steam room. This was included in our stay and we were served the most delicious tea and biscuits (gluten free was also provided). We cannot praise this hotel and its staff strongly enough. If you are coming to Toledo, stay in this hotel, you won’t regret it :)
by A verified traveler
Posted 25 May 2024
Our stay was magical. The staff are friendly, kind, professional and tend to any need you may have. The rein was large, beautiful, clean and comfortable. We reserved time in the Arab baths and had a massage after. It was relaxing and revitalizing. We will definitely return one day!
by A verified traveler
Posted 3 Apr 2024 on Wotif
Spa and sauna access
by A verified traveler
Posted 30 Mar 2024
The Roman bath is amazing
by A verified traveler
Posted 15 Mar 2024
Beautiful place with the unique experience! Very nice staff!
by A verified traveler
Posted 13 Jan 2024
The cons: Our room (Lavanda) was not clean and it lacked maintenance. There was mold on the roof and on the bathroom tiles, and fungi in the coffee machine in the bedroom. If you have respiratory issues or allergies this can be quite terrible, and it made it hard to spend the night. The towels didn’t smell all that well either.
The woman who checked us in was very nice, but when we checked out and mentioned the issues the receptionist didn’t seem to care too much.
The pros: the baths are really good, the location is good and a few minutes away from pretty much everything.
