Ratings based on 992 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
spotless property , friendly professional staff pet friendly, great value
Comment from Hotel Management
25 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN TOLEDO - MAUMEE. Steven, I am glad to hear that our hotel was spotless, our staff were friendly and professional, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Steven, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great clean stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Nov 2024
extremely clean and very friendly staff, pet friendly great value
Comment from Hotel Management
25 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN TOLEDO - MAUMEE. Steven, I am thrilled to hear that our hotel was extremely clean, our staff were very friendly staff, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Steven, and can't wait to see you back at Red Roof soon, where we can continue to offer you an extremely clean stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 28 Oct 2024
Decent spot to stay close to detroit and Cleveland just outside of toledo…area has basically everything…gas, food …slept good
Comment from Hotel Management
1 Nov 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Kosta,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Toledo - Maumee. I am pleased to read that you found liking to our location and its convenience to everything. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SaneshaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 29 Sep 2024
Was very disappointed. Have stayed here many times over the years while visiting family in Toledo and have never had a problem before. This year, the room had bedbugs & wife was bitten several times on her legs. There were also not enough towels provided in the room.
Comment from Hotel Management
30 Sep 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, James. The staff and I at the Red Roof Inn Toledo - Maumee were disappointed to see your 1/5 score following your stay. You indicated that the pest you reported and the limited number of towels hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler from Berwick
Posted 18 Sep 2024
It was a pleasant stay
by A verified traveler
Posted 11 Sep 2024
Never again
Comment from Hotel Management
14 Sep 2024 by Sanesha RediResponse Specialist , Hotel Management
Hello Serghei,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Toledo - Maumee and I are saddened to see your 1/5 score following your stay. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Sanesha Red Roof Management RediResponse Specialist
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Oniel RediResponse Specialist, Hotel Management
Hi Jose,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Toledo - Maumee. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Tianna RediResponse Specialist, Hotel Management
Hello Ana, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Toledo - Maumee appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist
by A verified traveler from Zanesville
Posted 8 Sep 2024
very affordable with all that you need. Close to Interstate and gas stations and not far from restaurants.
Comment from Hotel Management
11 Sep 2024 by Jonathan RediResponse Specialist , Hotel Management
Dear Elizabeth,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TOLEDO - MAUMEE. It was great to read that you were pleased with the affordability and the convenience of our location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Gwendolyn, We at the RED ROOF INN TOLEDO - MAUMEE are disappointed to have earned your poor scoring of 2/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
