Ratings based on 493 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
!
by A verified traveler
Posted 11 Nov 2024
Average
by A verified traveler
Posted 4 Nov 2024
This was the worst experience I have ever had…when you are trying to sleep and you come face to face with a huge bed bug!
I would recommend to STAY AWAY from this property!
by A verified traveler
Posted 23 Oct 2024
Nothing in the room worked. No fridge and the light shocks you when you touch it
by A verified traveler
Posted 20 Oct 2024
We found a bug in the bathroom on the floor. Then My daughter woke up with red bumps that appeared to be bites on the left side of her neck and one under her left eye, causing her eye to be very swollen. I went to the front desk and showed them pictures. All they said was that they would have house keeping check for bugs. They called and said they did not see bugs and maybe it’s from something we ate. It is clearly boys on my daughter. Breakfast as also horrible and undercooked.
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 10 Sep 2024
Room service was terrible and had to change room several times for a variety of reasons. Room had an odour and was very uncomfortable.
by A verified traveler
Posted 9 Sep 2024
There’s no elevator so you have to drag your bags up a big flight of stairs. The drain / plug in my hotel rooms tub didn’t work so had to use my heal to take a bath. There’s no ceiling light, just lamps in the room so it’s rather dim, plus one of the lamps bulbs was burned out and didn’t work. For the cost I wasn’t impressed with how shabby everything was overall. It says no smoking of anything / any kind but the room and hallway smelled of old cigarette smoke. The corners of the shower where the tile meets the tub had black in them which could be black mold.
by A verified traveler
Posted 31 Aug 2024
by A verified traveler
Posted 26 Aug 2024
The TV didn’t work in the room at all when I first got there Friday. Two female desk clerks tried to fix it but couldn’t. Then the the night clerk got it to work but the remote control on-off switch and volume controls still didn’t work. I asked the daytime clerk if they didn’t have some kind of electronics service that could come in and fix it. She said “Oh, we’re not that sophisticated”.
