Ratings based on 237 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
I had to get another room unable to check in because the office was locked and no one would answer the door or phone after one hour l gave up and got a room at motel 6.
Comment from Hotel Management
19 Oct 2024 by Abbey , Hotel Management
On what day and what time please Contact us at 4196616500 And will make sure to fix this for you.We apologise for any inconvenience.
by A verified traveler
Posted 10 Oct 2024
I was asked for a CASH deposit, even though I had my Expedia receipt. I did not have cash with me. I did not want to use the Knights Inn ATM. I DID NOT STAY. Given the condition of the lobby, I would not have stayed even without the deposit. I did not see the room. I slept in my car at a rest stop rather than stay there.
Comment from Hotel Management
10 Oct 2024 by Amanda Hartman , Hotel Management
First we are very sorry to hear that you had bad experience at our hotel.Second I watch the video and I saw you did not even chance to staff to assist you.Getting off on the staff and walked away. Staff was trying to help.Cash deposit is a policy and if you have a chance please read the hotel policy online.Again we apologize for any inconvenience caused.And we hope you have safe travels.
by A verified traveler
Posted 20 Jul 2024
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Hartman, Hotel Management
Sorry to hear that you had bad experience.Our hotel always offers the best service to our guests.And if there is a complaint we do take care of right away.The name is not found in our records.Hope you have a great day!!!
by A verified traveler
Posted 11 Jun 2024 on Hotels
Comment from Hotel Management
12 Jun 2024 by Abbey, Hotel Management
Are you sure you have the right hotel? Our records don’t show anyone with your name checked into our system.
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Abbey, Hotel Management
Sorry to hear that you had bad experience but I don’t even see that you checked inn to our hotel.You can contact us and explain the issue that you are experiencing.Thank you!!!!
by A verified traveler
Posted 26 Mar 2024 on Hotels
Comment from Hotel Management
27 Mar 2024 by Joe , Hotel Management
Your behavior was unacceptable.Calling one of the staff all kind of bad names.Our phone line is recording calls. And you need to call and apologize.If you think this kind of behavior would help you. You are wrong.You have the guts to give us a review while you at fault.
by A verified traveler
Worst Stay Ever Stay Away!!!
Posted 2 Aug 2018 on HotelsFirstly they Refused my paid booking through Hotels.com. Had to rebook with them at 20% more, said new management, could not get $$$ from the portal on line. Asked for Non smoking room, was a smoking room with cigarette burns all over, bed and sheets too. Tv broken, No internet, Door would not lock properly, jammed it shut it with a chair. Next morning and different shift of staff, was told was Hotels.com fault, we called them on no reservations this week. I am sure a third excuse would come the next day too! I do stay in budget motels all the time, but this is the worst in 25 years I have seen! I will say the Denny's next door is great for a meal, just not the Knights Inn!
by A verified traveler
Fair
Posted 26 Jun 2018 on HotelsIt’s a good cheap clean decent room to stay if your tired, drinking or need some rest. Wouldn’t choose the place for a vacation unless I was tight on money
by A verified traveler from illinois
drug hotel and pimp hotel
Posted 26 Dec 2017
Pros: nothing
Cons: everything
Location: dont know
full of drug and pimps will never stay again room dirty paper plates and dirty crude in bathroom
