Ratings based on 286 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Everything was beautiful thank you please oass the message on
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2024
5 out of 5
by A verified traveler

Posted 16 Feb 2024
The hotel has private parking for 14€. Very convenient location to the escalators leading up to the historic city. There is a restaurant /cafeteria and a buffet breakfast 12€ pp. There are several rooms choices to choose from. We would definitely stay again.
4 out of 5
by A verified traveler

Posted 14 Jan 2024
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4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 9 Jun 2023
Large room with a large king bed and twin. Modern bathroom. What we liked was that we were less than 5 minutes walking to the escalators that take you up to the city. There is a playground 3 minutes away. The breakfast buffet had eggs, cheese, pastries, coffee, juices, breads, jamón, etc. It was a feast. Also, parking was 10 euro- tight parking spaces- but convenient.
5 out of 5
by A verified traveler from Frisco

Posted 24 May 2023
Very nice hotel with great view of the city , walking distance to almost everywhere you need to be.
Comment from Hotel Management
24 May 2023 by Miguel angel, Hotel Management
muchas gracias, trabajamos para ofrecerles una grata estancia.
5 out of 5
by A verified traveler

Posted 1 Jan 2023
Nothing to complain about. It is a good hotel. There's a pastry shop nearby named Confiteria Toledano, we had breakfast there every morning. The food there is delicious. Walking distance to Bisagra and to the escalator towards Plaza Zocodover.
Comment from Hotel Management
28 Feb 2023 by HOTEL ZENTRAL MAYORAL , Hotel Management
Thank you for your wonderful evaluation. We hope to receive you again when you need our services.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Oct 2022
2 out of 5
by A verified traveler

Posted 3 Oct 2022
Very convenient location but the room was gloomy (window facing a wall), without basic equipments such as kettle, coffee... Having forgotten my credit card, the hotel refused to send it to me even at my expense and asked me to organize the shipment myself.