Ratings based on 155 Verified Reviews

4.7 out of 5
85% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Ossining

Posted 12 Dec 2024
Best ever in Toledo of my third time , exellence , clean great host , highlly recomended
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024
5 out of 5
by A verified traveler

Posted 17 Oct 2024
Excellent property, beautiful decored rooms. Located right in the center of Toledo. Definitely will go back again.
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Just lovely
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Staff so helpful and friendly. Unique building with rooftop view of city that is gorgeous day and night . Breakfast in cozy area and lovely buffet . Beds very comfy and very clean . Shopping all around . Cathedral entrance 1/2 block away . Very walkable city and so beautiful but not drivable as roads narrow . We could have stayed longer to enjoy all the museums - we missed a few on our list !
Comment from Hotel Management
15 Oct 2024 by Los trabajadores., Hotel Management
Gracias por su reseña nos sirve para mejorar cada estancias. Nos define muy bien lo que es y queremos ser Casa de Cisneros. La mayor satisfacción que un trabajador puede tener es que el cliente se vaya contento y no eche en falta su hogar. Reciban un saludo; Casa de Cisneros.
4 out of 5
by A verified traveler

Posted 3 Oct 2024
The Property is beautiful and historic. The room was lovely with a small little Juliet balcony that offered a lovely view. The roof top deck in the evening had epic views. We enjoyed a glass of wine taking in the beauty of the skyline and cathedral
Comment from Hotel Management
15 Oct 2024 by Los trabajadores., Hotel Management
Gracias por su reseña no indica que estamos en el buen camino. Reciba un saludo;
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Historical , quiet , coazy , superb !!
5 out of 5
by A verified traveler

Posted 16 Sep 2024 on Hotels
Beautiful old building literally spitting distance from cathedral! Nicely modernized without losing the very quaint woodwork and 4 poster bed
Comment from Hotel Management
15 Oct 2024 by Los trabajadores., Hotel Management
Gracias por su reseña no identifica con lo que queremos ser y donde ponemos todas nuestras fuerzas en la satisfacción de nuestros clientes.
5 out of 5
by A verified traveler from Cochrane

Posted 5 Sep 2024
Right across from the cathedral. Excellent customer service. Lovely view from rooftop terrace. Lots of ups and downs on the streets but it’s close to everything. Google maps is not always helpful.
Comment from Hotel Management
15 Oct 2024 by Los trabajadores., Hotel Management
Gracias por su reseña en su recién estadía con nosotros. Cuando los clientes se encantados de haber estado en nuestro alojamiento, los trabajadores nos sentimos contentos porque nuestro trabajo se ve representado. Reciba un saludo;
5 out of 5
by A verified traveler

Posted 21 Jul 2024 on Orbitz
Warm and friendly stuff. Felt as visiting family. They really show care for their guess. Authentic old City feel @ the hostel. Unique. Made you feel going back on time but with the confort of air conditioning good warm water for a good shower after a long hot day visiting sites. It has character for sure. A place to remember forever! My husband & I will go back again!