Ratings based on 606 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Heredia
Posted 9 Nov 2024
Beautiful property
by A verified traveler
Posted 1 Nov 2024
Great stay, knowledgeable and friendly staff, lovely breakfast
by A verified traveler
Posted 25 Sep 2024
Great!
by A verified traveler
Posted 29 Aug 2024
by A verified traveler
Posted 22 Jul 2024
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Posted 27 Jun 2024
by A verified traveler
Posted 10 Jun 2024
I had an excellent stay here at Palacio Buenavista. Staff was helpful and friendly. Breakfast was amazing. The room I stayed in was clean and comfortable. Easy access to taxi and train. Would highly recommend staying at this hotel whenever visiting Toledo!
by A verified traveler
Posted 3 Jun 2024
Un lugar increíble.
by A verified traveler
Fantastic hotel with service that could improve.
Posted 28 Apr 2024 on HotelsThe hotel in terms of its physical building, amenity, rooms, gym, views and location is all faultless.
Also very good value for price paid. A genuine five star hotel for a very affordable price.
With the notable exception of a nice lady called Carmella, Service in the bar and restaurant was just woeful. For both lunch and dinner it took ages to be served. We pacifically ignored for about 45 minutes. Was not hospitable. It was just plain rude. This is the aspect that should be improved.
Overall, we were very happy with our stay but it was a shame that the easiest thing to do was the element that was lacking. Nonetheless, I would happily return again and pay for a better experience next time.
