Ratings based on 240 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 21 Nov 2024
NA
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Stayed in the cave room and it smelled so awful and musty from the wet carpet around hot tub, luckily the windows opened to air it out a bit. Bed was comfortable.
Comment from Hotel Management
16 Nov 2024 by sonny, Hotel Management
We're sorry for the inconvenience, and we hope to improve the issue. Thank you for the feedback, and we hope to see you again.Thank you
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
16 Nov 2024 by sonny, Hotel Management
Thank you for the feedback and we hope to see you again. Thank you
by A verified traveler
Posted 20 Oct 2024
The 6 head waterfall shower and sauna were excellent amenities. We did not take advantage of the whirlpool tub. The lighting was cool.
The initial bedding appeared to be unchanged but the staff was quick to get us new linens/comforter.
Comment from Hotel Management
16 Nov 2024 by sonny, Hotel Management
Thank you for your feedback and we hope to see you again.Thank you
by A verified traveler
Posted 19 Oct 2024
Old and outdated. Room showed its age.
Comment from Hotel Management
16 Nov 2024 by sonny, Hotel Management
Sorry for the inconvenience and we hope to meet your expectations higher. Thank you for the feedback and we hope to see you again.Thank you
by A verified traveler
Posted 8 Oct 2024
Nice and Clean!!!
Comment from Hotel Management
13 Oct 2024 by Sonny, Hotel Management
We greatly appreciate your valuable feedback and look forward to welcoming you back soon. Thank you
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Sonny, Hotel Management
We greatly appreciate your valuable feedback and look forward to welcoming you back soon. Thank you
by A verified traveler
Posted 1 Oct 2024
The rooms
Comment from Hotel Management
13 Oct 2024 by Sonny, Hotel Management
We greatly appreciate your valuable feedback and look forward to welcoming you back soon. Thank you
