Ratings based on 8 Verified Reviews

3.6 out of 5
67% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Portugal

Posted 3 Oct 2019
Camping El Greco Toledo Bungalow No 1 The only thing we liked was it was clean . It was more like a night in a night in a worn out shed . My wife or I could not even go to the toilet with out waking the other up as the floor squeaked that loud when you tried to walk to the toilet . I slept in the 2nd bedroom in the single bed or rather tried to but it was that worn out , it gave me a back ache as it drooped in the middle so did not get much sleep at all . My wife was also woken up with Kittens and cats under the floor making a noise most of the night in this so called wooden bungalow , that is a joke . One night in this place is enough . I complaint in the morning to the person in charge of the reception and he obviously did not care in the slightest as all he did was shrug his shoulders and said ,” What can I do” . So not impressed with the attitude of the management either . We will certainly not be back and when anyone ask about it , we will tell then how bad it was , you can be sure of that .
Comment from Hotel Management
13 Oct 2019 by Recepción, Hotel Management
Dear guest, We are very sorry to know that your stay with us was not as expected and we pay attention at your words, as it´s important for us to hear from our guests, though we would also like to explain ourselves with certain questions: the charm of our bungalows is that they are made out of wood and in a natural environment, so this means in the silent night sometimes you can hear the animals around the place. Many of our guests do like that, but we also understand that not everyone does. We are also sorry , as you did consider that our reaction when you complained was not as helpful as you would have wanted it to be. Of course, we always try to please our guests, as that is what we work for, but we don´t always have a solution in our hands. Anyway, we have paid attention to all your remarks and we will work to try to improve our service, so we invite you to come visit us again and we are very sure you will change your mind.
5 out of 5
by A verified traveler from Tasmania

Posted 15 May 2019
Great location, fairly quiet, bus stop at the entrance.
Comment from Hotel Management
5 Jun 2019 by Reception, Hotel Management
Thanks a lot for your nice words.
3 out of 5
by A verified traveler

Posted 30 Jul 2020 on Hotels
Todo en general perfecto. La única pega la recepción, no nos informaron de que la piscina tenía un suplemento de 4€/persona (hicimos la reserva a través de hoteles.com) y nos lo intentaron cobrar. No nos lo especificaron en ningún momento. Finalmente, viendo que llevamos razón nos dieron los 5 tickets sin coste alguno. Al hacer el check out volvieron q sacar el tema diciéndonos que no era culpa suya y que si hubiéramos llamado al camping nos lo hubieran comentado ellos directamente (las maneras un poco bruscas). Por lo demás todo bien, sobretodo los socorrieras de la piscina. Muy amables en todo momento.
Comment from Hotel Management
30 Jul 2020 by Recepción , Hotel Management
Buenos días Inmaculada, Ninguno de los compañeros de recepción fue brusco con usted en ningún momento, únicamente se le informó de la situación. En cualquier caso, hemos tomado nota y hecho evidente la información respecto a la piscina, para evitar posibles malos entendidos. En cualquier caso, agradecemos su opinión y la utilizamos para mejorar.
4 out of 5
by A verified traveler

Posted 3 Jan 2020 on Hotels
Comment from Hotel Management
7 Jan 2020 by Recepción, Hotel Management
Buenas tardes Juan, Agradecemos su puntuación y esperamos que se decida a volver a visitarnos en cualquier otro momento.
4 out of 5
by A verified traveler

Ci resta un buon ricordo

Posted 2 Jan 2019 on Hotels
Una buona accoglienza da parte del personale cortese. Il bungalow era ben attrezzato.
Comment from Hotel Management
14 Jan 2019 by Recepción, Hotel Management
Agradecemos sus amables palabras y esperamos volver a recibirles pronto en nuestras instalaciones.
5 out of 5
by A verified traveler

Posted 2 Jan 2019
Comment from Hotel Management
13 Jan 2019 by Recepción, Hotel Management
Muchas gracias por su buena puntuación.
4 out of 5
by A verified traveler

estancia camping el greco Toledo

Posted 10 Oct 2018 on Hotels
Comment from Hotel Management
12 Oct 2018 by Recepción, Hotel Management
Agradecemos su calificación y esperamos que cuente de nuevo con nosotros en futuras estancias. Un saludo.
3 out of 5
by A verified traveler

Posted 19 Jun 2018
Too hot in The cabin. The cabin is small and dull.
Comment from Hotel Management
23 Jun 2018 by Reception, Hotel Management
Dear guest, All our bugalows have air conditioned, so you can control the temperature. We´re very sorry you didn´t like the decoration.
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