Ratings based on 908 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Great hotel in the old part of the city, close to museums and the main plaza. Room was small but cozy and the staff was very friendly.
Comment from Hotel Management
27 Nov 2024 by Sercotel Alfonso VI reception department, Hotel Management
Thank you very much for your comment about our hotel, we hope to see you back soon.
by A verified traveler
Posted 26 Nov 2024
Pillows were substandard. Shower was weird but great location!
Comment from Hotel Management
27 Nov 2024 by Sercotel Alfonso VI reception department, Hotel Management
Thank you very much for your comment about our hotel, we hope to see you back soon.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Sercotel Alfonso VI reception department, Hotel Management
Thank you very much for your comment about our hotel, we hope to see you again soon.
by A verified traveler
Posted 3 Nov 2024
Hotel Sercotel Alfonso VI is right by the Alcázar de Toledo, 4 minutes walk to the Plaza de Zocodover where all the tour groups seem to converge, and 5 minutes to the Toledo Cathedral. We came in via Renfe from the Railway Station, and we recommend taking a taxi to the hotel as it’s all uphill complete with stairs on cobbled streets should you decide to take the 24 minute walk. We checked in early to room 519, with a panoramic view of the city from our balcony. The room was big, spacious and quiet despite the hotel’s proximity to everything. The washroom facilities and the towels really need updating. All in all a very good stay!
Comment from Hotel Management
4 Nov 2024 by Sercotel Alfonso VI reception department, Hotel Management
Thank you very much for your comment about our hotel, we hope to have you back very soon.
by A verified traveler from San Antonio
Posted 31 Oct 2024
Great location in the center of the old city, ypu can walk everywhere. There is a lot of steep streets, so wear comfortable shoes. Reduced parking available at three garages near the hotel. Hotel was just what we needed, a place to crash for the night after exploring the city all day. Great shower. We slept double in one of the huge twin beds.
Comment from Hotel Management
4 Nov 2024 by Sercotel Alfonso VI reception department, Hotel Management
Thank you very much for your comment about our hotel, we hope to have you back very soon.
by A verified traveler from Calgary
Posted 27 Oct 2024
Really unique hotel that leans into the setting's theme with some fun decor choices. On-site dining options a little limited, though breakfast was great. Wifi struggles at times, though.
Comment from Hotel Management
28 Oct 2024 by Sercotel Alfonso VI reception department, Hotel Management
Thank you very much for your comment about our hotel, we hope to see you back soon.
by A verified traveler
Posted 14 Oct 2024
Great breakfast Buffet old dingy rooms, stinky toilet.
Comment from Hotel Management
15 Oct 2024 by Reception Department - Sercotel Alfonso VI, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 27 Sep 2024
Good service, nice and helpful stuff
Comment from Hotel Management
29 Sep 2024 by Sercotel Alfonso VI reception department, Hotel Management
Thank you very much for your comment about our hotel, we hope to have you back very soon,Reception Department
by A verified traveler
Posted 18 Sep 2024
We had a fantastic stay here - the staff were friendly, the room was lovely and had an excellent view. The included breakfast was incredible, and the location was as central to the ‘old town’ as you could be.
Comment from Hotel Management
19 Sep 2024 by Departamento de Recepción - Sercotel Alfonso VI, Hotel Management
Dear PennyThank you for your very positive comment and review about your stay at Sercotel Toledo Alfonso VIWe hope you can come again soon.Best regards
by A verified traveler
Posted 18 Sep 2024
The hotel is super well located, with a variety of facilities in the surrounding area. Parking is just around the corner. In case of another type of transportation such as taxi or buses, they are in front of the hotel periodically. A spectacular place.
