Ratings based on 8 Verified Reviews

4.1 out of 5
3.8 Room cleanliness
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2024
4 out of 5
by A verified traveler

Posted 22 Nov 2023
No lift. 3rd floor is hard to walk up with suitcase and for old person.
Comment from Hotel Management
22 Nov 2023 by Yadoya Suzume, Hotel Management
Thank you for taking the time to share your feedback. We appreciate your valuable input.We apologize for any inconvenience caused by the absence of an elevator to the third floor. We understand that carrying luggage or navigating stairs can be challenging, especially for older guests. We sincerely regret any difficulty you may have experienced.Your comments are important to us, and we will use them as an opportunity for improvement.
4 out of 5
by A verified traveler

Posted 30 Mar 2023
Good for relaxation and near tourist attractions. ❤️😊🌸
Comment from Hotel Management
16 May 2024 by Yadoya , Hotel Management
We're thrilled to hear you found our place perfect for relaxation, with the added bonus of being near tourist attractions! Thank you for sharing your experience, and we look forward to welcoming you back for another peaceful getaway!
5 out of 5
by A verified traveler

Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
27 Jun 2024 by Yadoya Suzume, Hotel Management
Thank you very much for staying with us.Thank you very much for this wonderful review.
5 out of 5
by A verified traveler

Posted 26 Dec 2023
For two persons, the room is enough spacious and the bathroom is separate from the restroom. It feels more like being at home than traveling. So it’s comfortable for a longer stay.
Comment from Hotel Management
15 Jan 2024 by Yadoya Suzume, Hotel Management
Thank you for your positive feedback! We're glad you found our rooms spacious and homey, and we appreciate your mention of the separate bathroom and restroom. We aim to provide a comfortable and welcoming stay for our guests. We look forward to hosting you again if your travels bring you back to the area.
5 out of 5
by A verified traveler

Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by YADOYA, Hotel Management
Thank you so much for your time with us.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2023
2 out of 5
by A verified traveler

Posted 14 May 2023
施設としては外観も綺麗でセキュリティも良いですが、チェックインに個人情報を載せる物が多くて嫌でした。QRコードでの手続きにして欲しいです。 また、洗濯機やお風呂が付いてるのはいいですが、清掃されてるのかちょっと疑問でした。一度全部綺麗にしてから使うことをお勧めします。
Comment from Hotel Management
14 May 2023 by Yadoya Suzume, Hotel Management
ご意見ありがとうございます。お客様が個人情報を載せることに嫌な思いをされたこと、大変申し訳ありません。セキュリティを確保しながらも、より快適にチェックインできる方法を模索して参ります。QRコードでの手続きをご希望される点については、今後の改善の参考にさせていただきます。また、清掃についてご不安な点があったこと、誠に申し訳ございません。お客様が快適にお過ごしいただけるよう、清掃についてはより一層の注意を払ってまいります。お客様には、ご不便をおかけしましたことをお詫び申し上げます。今後もお客様に快適にお過ごしいただけるよう、サービスの向上に取り組んでまいりますので、何卒よろしくお願い申し上げます。